HARDWARE TECHNICAL SUPPORT SPECIALIST

Posted 1d ago

The hardware technical support team is responsible for providing assistance and resolving technical issues related to hardware products. Our team comprises a skilled person who possesses expertise in troubleshooting hardware issues and providing solutions to ensure that the devices function properly.

1-2 years of experience in hardware technical support is required.

-Troubleshooting network issues and providing solutions

-Installing and configuring network equipment such as routers, switches, and firewalls

Experience with at least one type of network equipment (routers, switches, or firewalls) is required.

-Diagnosing and resolving technical issues related to software and hardware

-Strong knowledge of network installation and configuration

Basic understanding of networking concepts is required.


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Employer questions

Your application will include the following questions:
  • Do you have technical support experience?
  • How many years' experience do you have in a Technical Support Role?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have in a Network Support Role?
  • What's your expected monthly basic salary?
  • How many years' experience do you have as a Technical Support Specialist?
  • Do you have customer service experience?
  • How many years' experience do you have as a Configuration Technician?

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