AI Technology Support Specialist
Job Description
We are looking for a tech-savvy and detail-oriented AI specialist to help improve business processes through artificial intelligence tools and automation. The ideal candidate should be comfortable using AI platforms, exploring new technologies, and developing practical solutions to enhance productivity and efficiency.
Key Responsibilities:
Utilize AI tools to streamline daily tasks and improve operational efficiency.
Develop and implement AI-assisted workflows for business processes.
Research emerging AI technologies, tools, and automation solutions.
Create and optimize AI prompts to generate accurate and relevant outputs.
Assist in analyzing data and preparing reports using AI-powered applications.
Identify opportunities to automate repetitive tasks and improve productivity.
Collaborate with different teams to implement AI-driven solutions.
Monitor AI-generated outputs to ensure quality, accuracy, and consistency.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
3–5 years of relevant professional experience in AI automation, workflow development, process automation, or a related technical role.
Hands-on experience with AI platforms, automation tools, and workflow integration.
Proficiency in AI tools and automation platforms, including ChatGPT, Zapier, Make, or equivalent technologies.
Knowledge of APIs, data processing, and system integration.
Strong analytical, problem-solving, and project management skills.
Ability to manage multiple projects, troubleshoot technical issues, and deliver results independently.
Excellent communication and collaboration skills.
What We’re Looking For:
A proactive and innovative individual.
Someone who enjoys exploring new technologies and finding smarter ways to work.
A detail-oriented professional who can manage tasks independently and collaborate with a team.
Employer questions
- What's your expected monthly basic salary?
- How many years' experience do you have as a Technology Support Specialist?
- Which of the following types of qualifications do you have?
- Do you have API Integration experience?
Company profile
Business Process Outsourcing International, Inc. started as an outsourcing unit in the largest professional services firm in the Philippines, the Sycip, Gorres, Velayo & Co, or SGV & Co., a member practice of Ernst and Young Global in the late 1980s. This unit began as a support group to the backroom operations of companies - mostly multinationals, providing services that would become known as Business Process Outsourcing. As a pioneer in finance and accounting and payroll outsourcing, this unit set the standard in serving these multinational companies in the Philippines. The unit continues to do so having evolved into an independent Company called Business Process Outsourcing International, Inc. (BPOInternational or BPOI) starting November 2002.
BPOInternational’s quality-centered work culture and excellent service delivery discipline have brought the Company to the top as trusted business partner of its clients. These qualities have placed BPOI International at the forefront of the industry. To its clients, BPOI offers a rich knowledge base and expertise drawn from its long and varied experiences in different industries. To meet and even surpass increasing client expectations, the Company continues to equip its employees with vital information, tools and skills that are necessary to keep abreast with the rapid changes in the environment. BPOI constantly keeps pace with the advancement in technology and practice standards that contribute to the reshaping of the competitive landscape. With four (4) full-service facilities located in the major business hubs in Metro Manila and Cagayan de Oro, and 500+ employees, BPOInternational services over 400 prominent local and multinational clients.
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