Application Support Engineer - SAP FI Joint Venture Accounting
Detailed Job Description:
• Analyze, troubleshoot, and resolve SAP FI and JVA production incidents.
• Perform root cause analysis for recurring issues and recommend permanent solutions.
• Support critical business processes and prioritize incidents based on business impact.
• Coordinate with SAP Basis, ABAP, Integration, and Security teams for issue resolution.
• Monitor interfaces, batch jobs, workflows, and data replication affecting FI/JVA processes.
• Evaluate and implement approved configuration changes.
• Support minor enhancements and continuous improvement initiatives.
• Prepare functional specifications for development requirements.
• Perform system testing and validation for changes and fixes.
• Update process documentation and support knowledge articles.
• Provide day-to-day production support within SLA commitments.
• Participate in on-call support as required.
• Support month-end, quarter-end, and year-end financial close activities.
• Monitor application health and proactively address potential issues.
• Track and report support metrics, trends, and service improvements.
Must have and Good to have skills: SAP FI Joint Venture Accounting
Employer questions
- Which of the following statements best describes your right to work in the Philippines?
- What's your expected monthly basic salary?
- How many years' experience do you have as an Application Support Engineer?
- Which of the following types of qualifications do you have?
Company profile
Asticom Technology Inc is a Philippine-based shared service company under the Ayala conglomerate. As a partner we are focused on providing superior customer experience through the consistent delivery of high-quality responsive services. This is made possible by innovative co-created value-driven solutions that are tailor made to fit the client’s business needs. Asticom provides nationwide services to a multitude of industries including Telecommunications, FinTech, Information Technology, Retail, Health, Logistics, Automotive, Banking, and Real Estate.
We are all about bridging people to businesses. And connecting businesses to the right teams. We work hard to understand what is needed, doing it well - and delivering it with speed.
Our teams are shaped not only to be capable and motivated - but are encouraged to live their lives beyond work. We build careers so our employees can work on their passion. Because we believe that passionate people can create positive change for the future.
OUR DETAILED SERVICES INCLUDE:
Payroll Administration and Management – ASTICOM will be responsible for the overall payroll management of the client's employee. This service includes the implementation of Asticom's very own payroll system.
Outsourcing/Shared Service Model – ASTICOM will enter an engagement with the client wherein Asticom will act as a service provider that will directly manage operations (people, tools of work, productivity, and others).
Staffing Services – ASTICOM will enter an agreement with the client as the principal. Asticom's project employees shall be deployed to the client for the duration if the engagement.
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