IT Intern

We are seeking an enthusiastic and motivated IT Intern to join our Help Desk & IT Support team at our headquarters in Cubao, Quezon City, Metro Manila. This is a full-time internship opportunity designed to provide you with practical, hands-on experience in IT support and help desk operations within a fast-paced corporate environment. You will work under the mentorship of experienced IT professionals, gaining valuable exposure to end-user support, troubleshooting, and IT infrastructure management. This role is essential in ensuring that our staff have the technical support they need to maintain productivity and efficiency across the organization.

Key Responsibilities

• Assist the IT team with daily operational tasks and activities.

• Help monitor and maintain computers, printers, and other IT equipment.

• Assist in preparing, checking, and organizing IT equipment and accessories.

• Help troubleshoot basic computer, printer, internet, and other technical issues.

• Assist in setting up computers, user accounts, software, and other IT requirements for employees.

• Help record, update, and maintain the inventory of IT equipment and supplies.

• Assist in documenting IT concerns, service requests, and equipment repairs.

• Support the IT team in deploying, transferring, and retrieving IT equipment when needed.

• Assist in organizing IT files, records, and other related documents.

• Perform other IT-related tasks assigned by the supervisor.

What We're Looking For

• Currently enrolled in or recently completed a degree program in Information Technology, Computer Science, or a related field

• Strong foundational knowledge of IT hardware, operating systems (Windows, macOS, or Linux), and software applications

• Excellent problem-solving skills with the ability to think logically and systematically

• Strong communication and interpersonal skills, with a customer-service orientation

• Ability to work collaboratively within a team environment whilst managing multiple tasks

• Attention to detail and organisational skills

• Willingness to learn and adapt to new technologies and processes

• Basic knowledge of networking concepts and protocols (advantageous)

• Experience with IT ticketing systems or help desk software (preferred)

• Relevant IT certifications such as CompTIA A+, Network+, or similar (preferred)

What We Offer

• Hands-on experience in a professional IT support environment with exposure to real-world technical challenges

• Mentorship and guidance from experienced IT professionals committed to your development

• Opportunities to develop practical skills in hardware troubleshooting, software support, and network basics

• A supportive and inclusive workplace culture that values learning and professional growth

• Potential for conversion to a full-time position based on performance and organisational needs

• Access to employee facilities and a collaborative working environment

• Flexible working arrangements to accommodate your study schedule or personal commitments where possible.