Customer Solutions Engineer

Customer Solutions Engineer supports Corporate Sales by understanding customer requirements, assessing technical feasibility, and developing suitable connectivity and technology solutions.

Key responsibilities

• Join Sales in customer meetings, technical discussions, and site surveys

• Scope internet and connectivity requirements, including local loops and last-mile connections

• Prepare solution proposals, network diagrams, equipment specifications, and bills of materials

• Research and evaluate solutions for customer requirements such as Wi-Fi and CCTV networks

• Coordinate with internal technical teams and service providers to validate feasibility

• Document requirements and hand over approved solutions to Project Management and implementation teams

Qualifications

• Working knowledge of internet services, basic networking, and connectivity solutions.

• Basic understanding of fiber infrastructure and network equipment.

• Familiarity with local loops, last-mile connectivity, and telco services is preferred.

• Ability to study technical specifications and learn unfamiliar products and solutions.

• Strong communication, presentation, and technical documentation skills.

• Project management knowledge or experience is an advantage.

• Willing to work in Cavite and conduct customer site visits.