Data & BI Support Consultant - Homebased

About Outsourced
Outsourced is a premier offshore staffing provider. We help leading international companies build and scale dedicated, high-performing offshore teams. With a global workforce of 1,800+professionals across our primary operating hubs in the Philippines and expanding international markets (India, Colombia, Malaysia, Vietnam, and Argentina), we deliver top 1% talent, modern workspace environments, and comprehensive human resource management to clients worldwide.

We are seeking an experienced Managed Services Managing Consultant to deliver and support data warehouse and business intelligence (DW/BI) solutions for multiple clients. The ideal candidate has strong technical expertise in SQL, ETL, BI reporting, and cloud-based data platforms, along with excellent client communication and problem-solving skills.
Key Responsibilities

• Provide technical support and managed services for 2–4 client accounts.

• Monitor data warehouse, BI solutions, and batch processes.

• Develop and enhance DW/BI solutions using industry best practices.

• Investigate and resolve technical issues, identify recurring problems, and recommend improvements.

• Manage support requests, incidents, and escalations within agreed procedures.

• Develop and maintain reports, documentation, and monthly client updates.

• Lead client support meetings and communicate technical recommendations.

• Collaborate with team leads and mentor team members through knowledge sharing and peer reviews.

Qualifications & Experience

• Degree in IT or a related field, or equivalent relevant experience.

• At least 5 years of experience in IT operations, application managed services, and client-facing IT support.

• Strong hands-on experience with ETL and BI tools such as Microsoft SSIS, SSRS, and SSAS.

• Experience developing and supporting reports using Power BI and/or Tableau.

• Experience with cloud data platforms and tools such as Azure Data Factory, Databricks, dbt, or Matillion.

• Strong SQL scripting skills; SQL performance tuning is an advantage.

• Understanding of dimensional modelling and third normal form (3NF).

• Excellent communication, analytical, and problem-solving skills.

Preferred Qualifications

• AWS or Azure Data Engineering certification.

• Certification in a data visualization tool.

• Experience with Azure administration or Azure Functions.

Work Schedule: 5am - 2pm Manila Time (Mon-Fri)
Must be comfortable to work Homebased
Must have reliable internet connection at home

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

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