Virtualization & Infrastructure Engineer
About the role
We are looking for an experienced Systems & Infrastructure Engineer to manage, maintain, and optimize enterprise IT infrastructure. This role focuses on server hardware, virtualization, storage, backup and recovery, and infrastructure performance. The ideal candidate has strong hands-on technical expertise in enterprise infrastructure operations, complex troubleshooting, and root cause analysis, preferably within an MSP or data center environment.
Key responsibilities
Manage, maintain, and troubleshoot enterprise server and infrastructure environments.
Administer virtualization platforms, including VMware vSphere/ESXi and/or Microsoft Hyper-V.
Support physical server hardware, including Dell PowerEdge and HPE ProLiant.
Manage enterprise storage solutions, including SAN, NAS, iSCSI, and Fibre Channel.
Administer backup, recovery, high availability, and disaster recovery solutions.
Perform infrastructure monitoring, performance tuning, capacity planning, and proactive maintenance.
Execute firmware upgrades, hardware lifecycle management, and infrastructure changes.
Investigate and resolve complex infrastructure incidents and perform root cause analysis.
Support infrastructure automation, scripting, and hybrid cloud environments where applicable.
Maintain technical documentation and follow incident, problem, and change management procedures.
About you
Strong hands-on experience in enterprise systems and infrastructure engineering.
Proven experience with virtualization technologies such as VMware vSphere/ESXi or Hyper-V.
Experience with physical servers, enterprise storage, and backup/recovery solutions.
Knowledge of infrastructure monitoring, high availability, disaster recovery, and capacity management.
Ability to independently troubleshoot complex infrastructure issues.
Familiarity with PowerShell, automation tools, and cloud platforms such as Azure or AWS is an advantage.
Experience in an MSP, enterprise infrastructure, or data center operations environment is preferred.
Strong analytical, problem-solving, and technical documentation skills.
Amenable to work onsite daily in BGC, Taguig City, should be open to nightshift/shifting schedule.
Benefits
HMO, pet insurance, and group life insurance effective Day 1.
10% night-shift differential and holiday premium pay.
13th-month pay and annual performance review and bonus.
Government-mandated benefits: SSS, PhilHealth, and Pag-IBIG.
12 days of sick leave and 12 days of vacation leave, subject to company policy.
Subsidized meals, free coffee and snacks, and shuttle service.
Quarterly rewards and recognition.
Employer questions
- What's your expected monthly basic salary?
- How many years' experience do you have as an Infrastructure Engineer?
Company profile
Founded in 2003, IT By Design (ITBD) was built on strong core values and a people-first approach. What began as a small team has now grown into a global community of over 800 employees across offices in New Jersey, India (Delhi, Noida, Chandigarh), and the Philippines.
Privately held and values-driven, ITBD focuses on Humility, Accountability, Passion, Positivity, and Community, creating a supportive, growth-oriented culture. Recognized as a Great Place to Work, we offer clear career paths and ongoing development opportunities.
As we expand our remote staffing, helpdesk, SOC, NOC, and consulting services, we remain committed to building a caring, high-performing team globally.
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