AI & Automation Manager (Davao-Onsite)
WE ARE URGENTLY HIRING FOR AN AI & AUTOMATION MANAGER POSITION THAT CAN WORK AT DAVAO CITY—ON SITE!
About the Role
We’re looking for a practical and technically capable AI & Automation Manager to help an established Australian industry association improve how it works through AI, automation, system integration, and reporting.
You will identify repetitive tasks, improve business processes, connect systems, and build tools that reduce manual work and improve efficiency.
This is a hands-on implementation role, not just an advisory position. You will take projects from understanding the problem and designing a solution through to building, testing, documentation, and staff training.
You will also manage additional AI, automation, and digital projects assigned by management.
What You’ll Do
Process Improvement & Automation
Review existing workflows and identify repetitive tasks, duplicated data entry, and inefficient processes.
Build automated workflows for inquiries, follow-ups, approvals, reminders, surveys, and recurring reports.
Identify practical opportunities to use AI to reduce manual work and improve productivity.
Test, monitor, and improve automations to ensure they work reliably.
AI Tools & System Integration
Develop practical AI-assisted tools for research, meeting summaries, document preparation, data analysis, and reporting.
Explore ways to connect existing systems, CRM platforms, event software, and Microsoft 365 tools.
Improve data collection and reduce the need for manual spreadsheet updates.
Work with software providers, developers, and internal teams when specialist support is required.
Dashboards & Reporting
Build dashboards that help management track business performance, leads, membership, events, and outstanding tasks.
Automate recurring reports and improve data accuracy.
Develop reusable templates, trackers, and reporting tools.
Identify opportunities to improve customer, member, and exhibitor service through faster responses and better information.
Project Delivery & Staff Support
Manage projects from initial brief through implementation and handover.
Document workflows, create user guides, and train staff.
Provide progress updates, manage deadlines, and raise risks or issues early.
Ensure solutions are secure, properly tested, approved, and easy for the team to maintain.
What We’re Looking For
Demonstrated experience implementing AI tools and business automation solutions.
Strong knowledge of workflow design, business process improvement, and systems integration.
Experience with APIs, CRM systems, dashboards, and management reporting.
Ability to translate business problems into practical technical solutions.
Strong analytical, troubleshooting, documentation, and project management skills.
Excellent written and spoken English, including the ability to explain technical concepts to non-technical users.
Understanding of data privacy, information security, and access controls.
Ability to work independently and manage multiple projects remotely.
Preferred Experience
Microsoft 365, Power Automate, Power BI, SharePoint, Teams, or Forms.
AI tools, automation platforms, and system integration.
CRM, membership management, event management, or reporting systems.
Experience working with Australian businesses, membership organizations, or not-for-profits.
Experience coordinating external developers or software providers.
What Success Looks Like
You will help the organization reduce repetitive administrative work, improve data accuracy, build reliable dashboards, connect existing systems, and introduce secure, practical AI solutions.
We’re looking for someone who can do more than recommend ideas—you should be able to build, implement, document, and improve solutions that deliver measurable business benefits.
Send your updated resume to ••••@sixelevencenter.com.
Employer questions
- Which of the following statements best describes your right to work in the Philippines?
- What's your expected monthly basic salary?
- How many years' experience do you have as an Automation Manager?
- Which of the following types of qualifications do you have?
Company profile
SixEleven, a BPO leader since 2006, prioritizes precision and promptness in solutions. Operating from Davao, General Santos, Digos, and Cagayan cities, they offer 24/7 support, integrating cutting-edge tech for streamlined operations. Their Filipino-owned center specializes in Sales, Marketing, and Customer Support, employing modern facilities and advanced technologies like interactive voice responses and CRM services. Committed to enhancing corporate productivity, growth, and profitability for technology-driven firms.
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