Security Operations Center (SOC) Specialist

Job Summary

Monitor security systems, assess incidents, coordinate emergency responses, and manage CCTV operations to protect company personnel, cargo, assets, facilities, and operations. Ensure timely escalation, accurate reporting, and proper handling of security information and evidence.

Key Responsibilities

• Monitor CCTV feeds and security systems to detect suspicious activities, access violations, and potential security threats.

• Receive, assess, document, and escalate security incidents and alerts.

• Coordinate incident response with branches, yards, security agencies, EHS, IT, and relevant authorities.

• Retrieve and manage CCTV footage in accordance with authorized access and data privacy requirements.

• Conduct security system checks and coordinate the resolution of technical issues.

• Maintain incident logs, prepare reports, and ensure proper evidence preservation and documentation.

• Support security investigations, inspections, audits, and emergency response activities.

• Identify recurring security risks and recommend improvements to security controls and procedures.

Qualifications

• Bachelor’s degree in Industrial Security Management, Information Technology, Political Science, Criminology, or a related field.

• At least two (2) years of experience in security operations, CCTV or command center monitoring, incident response, coordination, or investigation.

• Experience in logistics, shipping, or port operations is an advantage.

• Knowledge of CCTV monitoring systems, incident reporting, and security procedures.

• Proficiency in Microsoft Excel and PowerPoint; data visualization skills are an advantage.

• Relevant security, safety, emergency response, or data privacy certifications and training are preferred.

• Strong situational awareness, analytical skills, communication, integrity, confidentiality, and ability to remain composed under pressure.

Work Schedule: Monday to Friday, 8:00 AM–6:40 PM