ICT SUPPORT TECHNICIAN FOR LEICA PRODUCTS - NSW
THE COMPANY:
Established in 1934, we are Australia’s leading supplier of precision positioning products, with over 320 staff and 7 locations Australia wide. Offering a vast array of GPS, Construction, Machine Control and Survey products, no other supplier can match the level of knowledge, experience and support of our company.
Strong growth means that the company is now looking to further strengthen the team by adding another Full Time Support Technician to work with our team in Sydney.
THE ROLE:
As a Support Technician, you will report directly to the NSW Geospatial Manager and be responsible for the following duties:
Analysis of hardware and software requirements and issues in relation of Leica suite of products
Provide Technical support and troubleshooting for software related issues
Conduct software inventory and license management
Collaborate with Survey Team for software needs and implementation solutions
Preparation of equipment including leasing with Service Department for pre delivery check and software installation
Undertaking troubleshooting evaluation, testing and rectification as required
Support customers with technical inquiries
Liaising with clients, direct, phone and email
Record keeping, quotes and assist with data recording
QUALIFICATIONS AND EXPERIENCE REQUIREMENTS:
Relevant qualifications in Information Technology / Engineering or the equivalent.
At least 2 years experience as an ICT Technical Support specialist.
Experiences of, and certification with Leica TPS/GPS products.
Experience in working with Leica related software and hardware.
SALARY: Base : $88,000 base + 12% superannuation
Your employment with CRK is subject to the completion and disclosing the results of a National Police Record check.
Unsolicited approaches from Recruitment Agencies will not be accepted.
If this sounds like your next role, APPLY NOW to :
Amy Watts - HR Manager
C.R. Kennedy & Company Pty Ltd
E-mail : ••••@crkennedy.com.au
Employer questions
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an Information Technology Support Technician?
- How much notice are you required to give your current employer?
Company profile
C.R.Kennedy & Co is the largest national importer and distributor of surveying equipment in Australia, and the exclusive distributor for Leica Geosystems. Our four divisions specialise in Surveying, Medical, Photographic, and CCTV/Surveillance industries.
With offices and service centres in all most capital cities, we can offer a service that matches the calibre of the brands we carry.
Source: This is an extract from the company's own website.