Customer Service & Venue All-Rounder - Barossa Bowland

Salary
$33.18 – $38.18 per hour (AUD)
Posted 10d ago

** PLEASE NOTE:
We have completed an initial round of interviews and are currently progressing with shortlisted candidates. While this position remains open online, new applications will only be reviewed if a suitable placement is not made from our current pool. Thank you for your understanding.


About us

Barossa Bowland is a family entertainment venue in Tanunda, offering tenpin bowling, dinosaur-themed mini golf, a Dinosaur Maze & Walk and a snack bar.

We're looking for friendly, reliable and enthusiastic people to join our small team. With plenty of variety across the venue, we're looking for team members who enjoy working with people and are happy to lend a hand wherever needed.

About the role

This is a varied, hands-on position involving customer service, basic short-order cooking and general venue operations. Some days are busier than others, so we're looking for people who can work efficiently during busy periods and are equally happy to assist with other tasks when things are quieter.

Key responsibilities include:

  • Welcoming customers, processing payments and assisting with enquiries and bookings

  • Managing bowling lane allocations and assisting customers with our activities

  • Taking food orders, preparing and cooking from our basic short-order menu and following safe food handling practices

  • Serving food and beverages, including the responsible service of alcohol

  • Cleaning, restocking and maintaining presentation throughout the venue

  • Assisting with basic bowling equipment, mini golf course and general venue maintenance as required

  • Working as part of a small team to provide a positive experience for our customers

About you

We're looking for someone who:

  • Is friendly, reliable and confident dealing with customers

  • Has a positive attitude, good initiative and a willingness to learn

  • Is comfortable working across different areas of the business

  • Can work independently and as part of a team

  • Has regular weekend, school holiday and public holiday availability

  • Holds a current RSA certificate or is willing to obtain one within three months of commencing employment

  • Ideally has previous café, takeaway, snack bar or short-order cooking experience, although training is available for suitable applicants

Availability during the summer school holidays, particularly from 29 December, is essential.

Hours & opportunities

  • Approximately 8–16 hours per week initially, predominantly weekends

  • Additional hours available during school holidays, depending on business needs

  • Immediate start available

For the right person who demonstrates reliability, flexibility and a willingness to learn, there may be opportunities for additional regular hours and the potential to transition from casual to permanent part-time employment.

Hourly rates are based on the Amusement, Events and Recreation Award, with above-award rates available depending on experience and responsibilities. Junior rates apply to employees under 20 years of age, with applicable Sunday and public holiday penalty rates paid.

How to apply

We'd love to hear from you!

Please submit your resume along with a short cover letter telling us a little about yourself, your relevant experience, why you're interested in joining Barossa Bowland and why you think you'd be a good fit.

Please clearly outline your weekend, school holiday and public holiday availability.

Applications including a cover letter will be given preference.

A full position description is available on request.

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Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have in a Customer Service Role?
  • How much notice are you required to give your current employer?
  • Do you hold a current Responsible Service of Alcohol (RSA) certificate?
  • How many years' experience do you have as a kitchen hand?
  • Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

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