Field Service Technician - Multifunction Photocopiers & Printers
This role is located outside the Philippines. You cannot apply because it does not meet Department of Migrant Workers requirements.
About our client
Our client is a globally recognised technology company and a leading provider of multifunction print and document solutions. Their Canberra service team is friendly, supportive and works closely together, and they look after a broad mix of business and organisational customers across the region. They’re now looking for an experienced Field Service Technician to join them on a permanent basis.
About the role
You’ll be on the road most of the day, visiting client sites to install, maintain and repair multifunction photocopiers and printers (MFDs). You’ll own your schedule, fix problems on the spot wherever you can, and be the friendly, knowledgeable face of the brand for customers.
What you’ll be doing
Click Apply and attach your resume.
Our client is committed to a diverse and inclusive workplace and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse backgrounds. If you need any adjustments during the recruitment process, please let us know.
Our client is a globally recognised technology company and a leading provider of multifunction print and document solutions. Their Canberra service team is friendly, supportive and works closely together, and they look after a broad mix of business and organisational customers across the region. They’re now looking for an experienced Field Service Technician to join them on a permanent basis.
About the role
You’ll be on the road most of the day, visiting client sites to install, maintain and repair multifunction photocopiers and printers (MFDs). You’ll own your schedule, fix problems on the spot wherever you can, and be the friendly, knowledgeable face of the brand for customers.
What you’ll be doing
- Installing, configuring and maintaining multifunction copiers and printers at client sites
- Diagnosing and fixing hardware and software faults
- Carrying out scheduled preventative maintenance to keep equipment running well
- Responding promptly to service calls and troubleshooting issues on site
- Giving customers clear, professional advice and keeping them informed
- Working with internal technical teams to escalate complex faults when needed
- Proven experience servicing and repairing multifunction photocopiers and/or printers
- Strong fault-finding skills across electrical, mechanical and software components
- Confidence using diagnostic tools and service software
- Excellent customer service skills, with the ability to explain technical information in plain language
- The ability to work independently and manage your own time in the field
- A current, valid driver’s licence
- Full working rights in Australia
- Permanent, full-time role with a global brand
- Tool of trade vehicle, tools and full product training
- An attractive salary package plus incentives and allowances
- Personal development opportunities, wellness initiatives and corporate discounts
- A supportive, collaborative team culture
- A Fyshwick base with easy access to the Monaro Highway, public transport and bike paths
Click Apply and attach your resume.
Our client is committed to a diverse and inclusive workplace and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse backgrounds. If you need any adjustments during the recruitment process, please let us know.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a field service technician?
- Do you have a current Australian driver's licence?
- What's your expected annual base salary?
- How much notice are you required to give your current employer?
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What can I earn as a Field Service Technician
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