Service Crew/Cashier

Service Crew / Cashier

Elyong’s Ihaw-Ihaw and Restaurant
North Fairview, Quezon City
Full-Time

About the Role

Elyong’s Ihaw-Ihaw and Restaurant is looking for a friendly, reliable, and detail-oriented Service Crew / Cashier to join our Front-of-House team in North Fairview, Quezon City.

This is a dual-role position combining restaurant service and cashiering responsibilities. Depending on the shift and operational requirements, you may be assigned to assist guests on the dining floor, take and serve orders, or handle cashier and POS transactions.

We are looking for someone who is comfortable interacting with guests, working in a busy restaurant environment, and handling cash and payment transactions accurately and responsibly.

Key Responsibilities

Guest Service

• Greet and assist guests in a friendly and professional manner.

• Assist guests with seating and provide menus when assigned.

• Explain menu items, promotions, KTV information, and other basic restaurant offerings.

• Take accurate food and beverage orders.

• Enter orders correctly into the POS system.

• Serve food and beverages promptly and according to service standards.

• Monitor assigned tables and respond to guest requests.

• Clear, clean, and reset tables after use.

• Coordinate with the kitchen, bar, cashier, and other Front-of-House staff to ensure smooth service.

• Assist with KTV guests, group reservations, events, and functions when assigned.

• Properly endorse guest complaints or concerns to the Supervisor or Restaurant Manager when necessary.

• Maintain cleanliness and orderliness of the dining and service areas.

Cashiering and POS

• Process cash, credit/debit card, e-wallet, and other approved payment transactions accurately.

• Issue the appropriate receipt for every completed transaction.

• Verify bills before accepting payment.

• Ensure discounts, promotions, complimentary items, and adjustments are properly authorized and entered into the POS.

• Follow company procedures for voids, cancellations, refunds, and transaction corrections.

• Count and verify the assigned cash fund at the beginning and end of the shift.

• Perform cash and sales reconciliation at the end of the assigned cashiering shift.

• Account for cash, card, e-wallet, discounts, voids, and other transactions.

• Immediately report cash shortages, overages, incorrect transactions, or POS discrepancies to the Supervisor or Manager.

• Safeguard company cash, receipts, POS equipment, payment terminals, and other assigned property.

• Maintain proper turnover of cash and cashiering records at the end of the shift.

General Responsibilities

• Maintain proper grooming, hygiene, and uniform standards.

• Follow restaurant food-safety, sanitation, security, and workplace policies.

• Assist with opening and closing procedures when assigned.

• Maintain knowledge of current menu items, prices, promotions, and restaurant services.

• Participate in staff meetings and training.

• Assist other Front-of-House team members during busy periods.

• Perform other reasonable Front-of-House or cashiering duties assigned by the Supervisor or Restaurant Manager.

What We’re Looking For

• At least Senior High School graduate or equivalent.

• Previous experience as a Service Crew, Waiter/Server, Cashier, Restaurant Crew, or similar customer-service position is preferred.

• Applicants with experience from restaurants, cafés, hotels, quick-service restaurants, convenience stores, or similar establishments are encouraged to apply.

• Previous cashiering or POS experience is highly preferred.

• Comfortable handling cash, cards, e-wallet payments, and customer transactions.

• Basic knowledge of cash counting and change computation.

• Able to understand and perform basic end-of-shift cashier reconciliation.

• Good communication and customer-service skills.

• Friendly, courteous, and professional when dealing with guests.

• Honest, trustworthy, and responsible when handling company funds.

• Detail-oriented and accurate when taking orders and processing payments.

• Able to work efficiently during busy restaurant hours.

• Able to stand and move for extended periods and carry trays, plates, and other restaurant items.

• Willing to learn both dining service and cashiering duties.

• Able to work well with kitchen, bar, and other Front-of-House employees.

• Reliable, punctual, and able to follow company procedures.

• Willing to work shifting schedules, evenings, weekends, and holidays.

• Willing to work on-site in North Fairview, Quezon City.

Preferred Experience

Experience in any of the following is an advantage:

• Restaurant service

• Cashiering

• POS systems

• Quick-service restaurants

• Casual dining

• Hotels or resorts

• Convenience stores

• KTV or entertainment establishments

• Events and functions

Formal hospitality training is an advantage but is not required for applicants with relevant practical experience and a willingness to learn.

What We Offer

At Elyong’s, employees have the opportunity to gain experience across different areas of restaurant operations, including dining service, cashiering, KTV, events, and guest relations.

We provide:

• Competitive compensation

• Statutory government benefits

• Employee meals during scheduled shifts, subject to company policy

• On-the-job training

• Opportunities to develop both service and cashiering skills

• Opportunities for advancement based on performance and available positions

About Elyong’s

Elyong’s Ihaw-Ihaw and Restaurant is a Filipino restaurant and entertainment destination in North Fairview, Quezon City offering Filipino food, beverages, KTV, live entertainment, and event spaces.

We aim to provide guests with good food, attentive service, and an enjoyable dining experience in a welcoming environment.

How to Apply

Interested applicants should submit an updated résumé or CV indicating any previous experience in restaurant service, cashiering, POS operations, hospitality, or customer service.

Applicants with experience handling both guest service and cashier transactions are particularly encouraged to apply.