Technical Support Specialist (Tech Account) - Newbie Friendly | Pasig

Benefits

HMO from Day 1
Paid training
Paid leave credits
13th Month Pay
Government-mandated benefits
Up to 27k

Responsibilities

Answer inbound customer calls and respond to technical inquiries
Identify and troubleshoot basic technical issues
Guide customers through step-by-step troubleshooting procedures
Provide accurate information about products, services, and technical processes
Assist with account, device, connectivity, or service-related concerns

Meet quality, handle time, and productivity targets

Qualifications

College Graduate
No call center or technical support experience needed — BPO/technical background a plus
Good English communication skills
Basic computer skills and familiarity with common technology

Willing to learn technical processes and systems
Willing to work onsite on a shifting schedule