About the role

An Outbound Research Agent role supporting a 3-month research project focused on restaurants across the UK. The role involves making a high volume of outbound calls.


Key responsibilities

  • Make hundreds of outbound calls to UK restaurants per day

  • Contact restaurant owners, managers, or other appropriate representatives

  • Introduce the purpose of the call and ask a set of research questions

  • Identify and record the POS system/software currently being used by the restaurant

  • Gather other relevant information based on the client's research requirements

  • Make follow-up calls when required

  • Meet daily call and research targets


About you

  • Experience in outbound calling and telemarketing is preferred

  • Strong verbal communication skills in English

  • Comfortable speaking with business owners, managers, and other decision-makers

  • Comfortable making a high volume of calls every day

  • Able to ask questions clearly and gather information accurately

  • Good listening and note-taking skills

  • Organized and able to manage repetitive tasks while maintaining accuracy

  • Willing to work on a UK-based schedule


What You Can Expect

  • 3-month project-based contract

  • Work From Home

  • UK working schedule

  • High-volume outbound calling environment

  • Can start ASAP


Important Note

This role involves approximately 100 outbound calls per day, so candidates should be comfortable with a fast-paced, repetitive calling environment and be able to maintain professionalism and accuracy throughout the shift.

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Employer questions

Your application will include the following questions:
  • Which of the following types of qualifications do you have?
  • Do you have Outbound Sales experience?

Company profile

Company Logo for Sysgen
Employment Services51-100 employees

ABOUT Sysgen RPO Inc.

Sysgen RPO is a provider of recruitment and RPO services. It’s broad recruitment experience dates to 1991 even before its actual incorporation in 2016. As a spin-off company of a staffing firm whose existence in the Philippines spanned 25 years, Sysgen RPO is uniquely positioned to service all your hiring needs.

Our “claim to fame” is our ability to provide highly experienced and well-connected Technology Recruiters to get the people you need to grow your business.

To address its hiring needs, companies need a provider with an in-depth knowledge of (technical) recruiting and the strategies to make it successful.

Our recent success includes a recruitment project with a Japanese firm where we were tasked to hire 50 Software Engineers within a 5-month period.

Our clients, mostly global and startup companies, continue to come to us for their hiring needs.

WHY Sysgen RPO Inc.

Sysgen RPO is equipped with almost 30 years of recruiting excellence particularly in technology recruitment.

We maintain a huge database and network of tech talents that we can easily tap when you need them.

We employ only the best and experienced (technical) Recruiters, and we train them to be even better.

We craft tailor-fitted solutions because we know your hiring needs must cater to you overall business objective.

Our management team and recruitment teams have successfully used strategies to help build our client’s human capital base.

We are experts in recruitment marketing, recruitment metrics, and out of the box thinking.

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