Job Responsibilities:
Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for UK Production.
Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.
Performs ad hoc data analysis and participates on various process improvement as needed.
Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.
Job Requirement:
2-year experience in handling voice and healthcare account
College undergraduates with BPO experience are also welcome to apply.
Basic knowledge in Windows applications (Excel, Word).
Strong verbal and / or written communication skills in either the language of the country supplied or English.
Critical thinking and problem-solving skills.
Demonstrate strong understanding of complex concepts and processes.
Candidate must be willing to work in night shift
Amenable to onsite training in Mckinley, Taguig
Employer questions
- Are you available to work on a nighshift schedule?
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- Have you worked in a call centre before?
- How many years' experience do you have as a Verification Associate?
- How would you rate your English language skills?
- Which of the following Microsoft Office products are you experienced with?
- How many years' experience do you have as a Call Agent?
Company profile
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries
Creating a Healthier World
We want to help make extraordinary things possible for patients. We are inspired by their stories, and it is our mission to accelerate innovations that enable better outcomes. Every day, we work alongside customers and partners to unleash potential and help improve health around the world.
In Pursuit of the Extraordinary
We deliver on our mission by helping to speed drug development, ensuring product quality and safety, improving commercial effectiveness, getting the right treatments to patients, improving access and delivery of healthcare, and ultimately driving better health outcomes. And we always strive to be extraordinary – every step of the way.
With IQVIA Connected Intelligence™ we’re able to achieve powerful results by connecting unparalleled data, advanced analytics, innovative technologies, and deep healthcare and scientific expertise. This enables a highly customized approach to address unique challenges.
Unleash Your Potential
It takes passion to make the extraordinary possible for patients. Our culture of innovation and collaboration enables us to explore new possibilities and help improve health around the world.
When you join our diverse, global team, you’ll harness the power of unparalleled data, advanced analytics, cutting-edge technologies, and deep healthcare and scientific expertise to drive healthcare forward.
Join IQVIA to see where your skills can take you. #WeAreIQVIA
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