CCTV and GPS Monitoring Officer

Duties and Responsibilities

A. GPS Fleet Monitoring

• Monitor the real-time location and movement of all Company vehicles using the GPS tracking system.

• Track trip progress from dispatch to destination.

• Detect unauthorized routes, excessive idling, speeding, route deviations, unauthorized stops, and prolonged vehicle inactivity.

• Monitor estimated arrival and delivery times.

• Immediately report unusual vehicle movements to the Operations Department.

• Coordinate with drivers regarding operational concerns when authorized.

• Verify GPS records against dispatch schedules, trip tickets, and Daily Time Records (DTRs).

B. CCTV Monitoring

• Monitor CCTV cameras covering Company premises, warehouses, loading areas, parking areas, fuel stations, and other critical locations.

• Observe loading and unloading activities to ensure compliance with Company procedures.

• Detect theft, pilferage, safety violations, unauthorized entry, suspicious activities, or security breaches.

• Preserve CCTV footage related to accidents, incidents, customer complaints, investigations, or disciplinary cases.

• Assist Management by retrieving and providing CCTV recordings upon authorized request.

C. Incident Monitoring and Reporting

• Immediately report vehicle accidents, emergencies, breakdowns, security incidents, and operational irregularities.

• Prepare Incident Reports with complete supporting details.

• Maintain an incident logbook.

• Escalate urgent concerns to the appropriate department.

D. Documentation and Recordkeeping

• Maintain GPS monitoring logs.

• Maintain CCTV monitoring logs.

• Prepare daily, weekly, and monthly monitoring reports.

• Archive GPS reports and CCTV footage according to Company retention policies.

• Ensure confidentiality of monitoring records.

E. Compliance Monitoring

• Verify compliance with Company policies on:

  • Authorized routes

  • Working hours

  • Speed limits

  • Rest periods

  • Vehicle utilization

  • Dispatch schedules

  • Safety procedures

• Assist in validating employee attendance, trip records, and operational reports using GPS and CCTV records.