Business Process Engineer

Job description:

A Business Process Engineer (BPE) designs, analyzes, and optimizes organizational workflows to improve efficiency, quality, cost control, and scalability. The role is data-driven and cross-functional, bridging operations, finance, IT, and leadership.

Position Summary

• The Business Process Engineer is responsible for:

• Mapping current (“as-is”) processes

• Identifying inefficiencies and risk points

• Designing improved (“to-be”) processes

• Driving implementation and change adoption

• Monitoring performance through KPIs

• The role focuses on measurable improvement in productivity, cost, cycle time, compliance, and customer satisfaction.

Key Responsibilities

• Conduct workflow analysis across departments

• Develop process maps using BPMN, SIPOC, or value stream mapping

• Identify bottlenecks, redundancies, and control gaps

• Quantify current-state performance (baseline metrics)

• Propose redesigned workflows aligned with business strategy

• Apply Lean, Six Sigma, or continuous improvement methodologies

• Standardize SOPs and documentation

• Recommend automation where feasible

• Define KPIs and dashboards

• Perform root cause analysis (RCA)

• Analyze operational and financial data to support decisions

• Establish process control mechanisms

• Lead cross-functional improvement projects

• Coordinate with IT for system enhancements

• Train teams on new procedures

• Monitor post-implementation results

• Ensure processes meet regulatory and audit requirements

• Design internal controls to reduce operational risk

Qualifications

• Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management, or related field

• 1-2 years in process improvement, operations, or consulting

• Experience in ERP systems (SAP, Oracle, Zoho, etc.)

• Proven track record of measurable operational improvement

• Process mapping tools (Visio, Lucidchart, Miro)

• Data analysis (Excel advanced, Power BI/Tableau preferred)

• Basic knowledge of automation/RPA is advantageous

• Analytical and structured thinking

• Strong documentation discipline.

• High accountability and follow-through

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave

• Company Christmas gift

• Company events

• Health insurance

• Opportunities for promotion

• Promotion to permanent employee

Experience:

• business process: 2 years (Required)

Location:

• Makati (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person