Deskside Technician (Marikina)
Stefanini Philippines, Inc.
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- Provide onsite hardware and software support services to clients, including troubleshooting and resolving break/fix issues for PCs, printers, mobile phones, and tablets.
- Diagnose and repair end-user system failures, including desktops, laptops, printers, mobile devices, and other peripheral equipment.
- Troubleshoot and resolve network connectivity issues from the user device to the network.
- Perform regular meeting room checks, ensuring that all AV equipment, connectivity, conferencing systems, and room technology are functional for meetings.
- Support the setup, operation, and troubleshooting of IT, AV, and conferencing equipment for company events and townhalls.
- Implement virus detection, eradication, and endpoint protection procedures.
- Support and maintain asset and inventory management activities, including AMDB tagging, physical inventory checks, and accurate record updates for all IT equipment and mobile devices.
- Assist users with Microsoft 365 productivity tools, including Teams and Outlook, and support setup and configuration of mobile devices and tablets.
- Collaborate with onsite and remote teams to ensure timely incident resolution and excellent customer satisfaction.
- May be required to render overtime in order to support events, townhalls, and critical business activities.
Company profile
Stefanini
Information Technology ServicesMore than 10,000 employees
With over 38 years of experience, Stefanini operates in 40 countries, offering cutting-edge solutions in automation, cloud, IoT, UX, and more. We believe technology is a tool, but people drive real change.
We’re a dynamic, collaborative team focused on delivering impactful results through innovation, fueled by our AI First mindset. At Stefanini, you’ll grow by doing, contribute ideas, and be part of a global company that embraces transformation.
If you're looking to innovate, develop your skills, and be part of something bigger, Stefanini is the place for you.
Perks and benefits
Medical
Miscellaneous allowance
Dental
Vision
Performance Bonus, Quarterly Recognition Program
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