Earn Up to 26K! CSR – Financial Chat | Graveyard Shift | TTEC Lipa
Your potential has a place here with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Lipa, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Lipa, Monday to Friday from 10am to 3pm at Level 2 of Robinsons Place Lipa, Mataas na Lupa.
What You’ll Do
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging, as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Connect and resolve issues with customers using written communication only
What You Bring to the Role
Completed 2 years in college or equivalent
At least 6 months call center experience or with background in lending or financial services
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/ for more information.
Company profile
Who we are (values, mission, purpose)
We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level.
Our DNA At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose Deliver humanity to business.
Our Vision Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
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