Captain Waiter

Company Description

Philippine-based Vikings Group is the country’s leading luxury buffet restaurant chain offering a range of local and international cuisine to feast-loving Filipinos. With its rapid growth and its number of accolades, both local and abroad, the Vikings Group has further expanded its services to the Filipinos by establishing a variety of concept stores, namely the following: Niu by Vikings, Four Seasons Buffet and Hotpot, Nords Bread Hub, Tongyang Plus, The Alley by Vikings, Putien, Bom Gosto, Sam Stew, A1 Premium Shabu-shabu, VPub, Rosario, Lore Manila, Meatogether, Meylin, and etc. In the current, each brand proceeds to refine, pave, and mark their own name in the industry, with every dish sought to perfection.

Role Description

This is a full-time, on-site role located in BGC. The Dining Team Leader/ Captain Waiter will be responsible for leading and supporting the daily operations of the dining area, ensuring excellent guest service and adherence to operational standards. The role includes guiding front-of-house staff, assisting in resolving guest concerns, coordinating with kitchen and service teams, monitoring service quality, and supporting the achievement of customer satisfaction goals. The Dining Team Leader/ Captain Waiter will also assist in staff training, shift coordination, and implementing service excellence initiatives.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Restaurant Management, or a related field is an advantage

• At least 1–2 years of experience in Restaurant Operations, Food & Beverage Service, Hospitality, or a leadership role within a restaurant setting

• Experience in the food & beverage or hospitality industry is an advantage

• Strong leadership, customer service, and team management skills

• Excellent communication and interpersonal skills

• Knowledgeable in restaurant operations, food safety, and service standards

• Organized, detail-oriented, and able to work in a fast-paced environment

• Ability to work on-site in BGC

• Amenable to start as soon as possible