Administrative Assistant
Key Responsibilities
Manage client records, files, and databases.
Respond to emails, phone calls, and client inquiries.
Track application progress and maintain internal reporting systems.
Prepare and organize documentation required for education and visa applications.
Assist the team with day-to-day administrative tasks.
Ensure accurate data entry and document management.
Draft high-quality statements and supporting documents.
Review and edit documents to ensure clarity, accuracy, and compliance with requirements.
Collaborate with the team to strengthen student applications.
Meet writing deadlines while maintaining high standards of quality.
Qualifications
With 3-5 years of experience in administration, customer service, or office support is an advantage.
Excellent English writing, editing, and proofreading skills.
Experience in writing SOPs, personal statements, or visa-related documents.
Strong research and analytical abilities.
Understanding of Australian education and student visa requirements is highly desirable.
Ability to create personalized content rather than using templates.
High attention to detail and commitment to quality.
Strong communication and client-interviewing skills.
Key Performance Indicators (KPIs)
Accuracy and timeliness of document processing and data entry.
Effective management of client records and administrative tasks.
Response time to internal and external inquiries.
Compliance with company documentation and filing procedures.
Ability to support the team in meeting operational objectives.
Employer questions
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have in an Office Support Role?
- How would you rate your English language skills?
- Are you willing to undergo a pre-employment background check?
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