Remote | Client Services Associate (Mandarin-Speaking) | Open to Fresh Graduates
Make your next big career move by applying as KMC Solutions' next ASSOCIATE CLIENT SERVICES - MANDARIN!
As an Associate on our Client Services team, you’ll take full ownership of projects that directly influence our clients’ strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you’ll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact.
No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline.
Work setup:
Hybrid setup after training, morning shift (9:00 AM – 6:00 PM), Monday to Friday (2 days WFH, 3 days onsite).
KMC Armstrong Corporate Center, Makati City.
On top of your salary, here are the exciting benefits you can look forward to:
Be a member of a pioneer office at the World's Fastest Growing Expert Network with clear promotion paths
You will work alongside our HQ in NYC. Be part of a fun, friendly, and family-oriented culture
Comprehensive paid training across project execution, client service, and leadership
Diverse project exposure—Associates are never siloed
Base Pay + Uncapped Performance Bonus.
Strong associates can double their bonus regularly!
Benefits: Day 1 HMO + Life Insurance + Vacation leave + US holiday leave + sick leave + 13th Month, government/social benefits
Perks: Free snacks, Paid trainings, Monday breakfast, and regular team events'
The main responsibilities of a ASSOCIATE CLIENT SERVICES - MANDARIN include:
Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling
Speak directly with experts and stakeholders across industries and time zones
Deliver on tight timelines across multiple fast-moving client workstreams
Understand business problems quickly and match them with relevant industry expertise
Drive outcomes through sound judgment, clear communication, and relentless follow-through
To apply, you must be an expert on the following requirements:
Bachelor’s degree from an accredited institution, with strong academic performance
Open to fresh graduates; 0–36 months of relevant work or internship experience (client-facing experience is an advantage)
Strong communication skills with solid business acumen
Proficient in English and Mandarin (written and spoken)
Must have HSK 5 or 6 certification
Conversational to business-level Mandarin proficiency required
Native Mandarin speakers are highly encouraged to apply
It will also be favorable if you are knowledgeable in:
Demonstrated ability to conduct professional phone calls and write clear, concise emails to senior executives
Strong fluency in verbal and written English
Thrives in deadline-driven environments and takes ownership of results
Resourceful, proactive, and highly accountable
Must be legally eligible to work in the Philippines without sponsorship
Employer questions
- How many years' experience do you have as a Client Service Associate?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How would you rate your Mandarin language skills?
- Which of the following statements best describes your right to work in the Philippines?
Company profile
Fostering Talent Growth in the Philippines
KMC has been at the forefront of providing flexible office solutions and sourcing top-tier offshore talent for over a decade, providing professionals the opportunity to refine their skills and contribute their expertise to the workplace.
KMC’s 20+ flexible workspaces all over the country are tailored to teams of all sizes and stages, ensuring that it caters to the needs of every team member. Our innovative office spaces are designed to accommodate various work styles, fostering an environment that encourages collaboration and facilitates personal growth.
In 2022, we have been awarded as one of the Best Workplaces in the Philippines and have been officially recognized and certified by the global authority on workplace culture as a Great Place To Work ®️
As the leading provider of flexible spaces and talent-as-a-service in the Philippines, KMC possesses a unique advantage in connecting you with companies that align with your professional and personal needs. Our diverse client portfolio includes small to medium-sized enterprises, multinational corporations, and Fortune 500 companies, which could potentially be your next employer.
To learn more about us and our offerings, visit https://kmc.solutions
Unleash your growth potential in the Philippines with us.
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