POS Field Technician LAGUNA | NCR SALARY | Must have own motorcycle)

Calling all IT and POS terminal enthusiasts!

The largest non-bank POS terminal network in the Philippines is hiring.

What you'll get?

• Permanent and Direct employment (Not under agency)

• NCR salary rate + PHP 3,000 Motorcycle Allowance

• Paid training

• Free accommodation and transportation during the training period

• Gas reimbursement

• HMO and life insurance

• Other Company bonuses

JOB DESCRIPTION

• Service Request Fulfilment: Deploy, replace, check, reprogram, and provide other services per customer specifications within agreed timelines.

• Testing and Calibration: Ensure installed equipment functions correctly through testing and calibration.

• Merchant Training: Train merchants on terminal functionality, care, and security.

• Troubleshooting: Efficiently diagnose and resolve technical issues.

• On-Site Support: Provide technical assistance on-site, promptly resolving customer concerns.

• Communication: Maintain clear updates for customers on service status.

• Service Reports: Complete detailed field service and related reports.

• Submission of Reports: Ensure timely submission of all required reports.

• Expense Liquidation: Follow policies for timely field expense reimbursement.

• Inventory Management: Account for all company assets during field assignments.

• Others: Attend scheduled trainings and meetings as required.

JOB QUALIFICATIONS:

• Technical Vocational graduate/any Technical-related college degree or undergraduate.

• Computer literate and knowledgeable in Basic Windows Applications.

• Has a motorcycle, updated driver’s license, and ORCR.

• Has experience or a background in providing good customer service is an advantage.

• Ability to work independently and as a part of a team.

• Willing to do Fieldwork.

• Willing to work on Holidays and render overtime/on-call per business requirement.

• Willing to be trained in our Manila office (with pay - NCR Rate)