Pharmacy Manager (Licensed Pharmacist) | Balasan Iloilo

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Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia

ROLE PURPOSE:

Our Pharmacy Manager is responsible for planning, organizing & leading the pharmacy team/s to achieve highest level of Online & Offline (O+O) customer service, retail sales productivity, retail process and good pharmacy practice to deliver sustainable sales, higher profitability targets and compliant pharmacy operations. He/She also is responsible in championing the implementation and evaluation of all health categories/brand building initiatives and pharmacy workforce programs.

This role focuses on:

• Driving, monitoring and reviewing sales performance and recommending action plans to deliver sales budget and store profitability.

• Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external)​ and compliance in all regulatory requirements and act as pharmacist-in-charge/point of contact for regulatory matters.

• Performing necessary functions for all digitally enabled services​.

• Managing ROS compliance (inventory & till) to work on shrinkage below tolerance level​.

• Monitoring of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability​.

• Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment​.

• Building network as liaison to lessors and local partners in the professional association and pharmacy schools for better communication and coordination needed to support the business and future workforce requirements.

• Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees​

Success will depend on

• Ability to demonstrate analytical skills, monitor and evaluate implementation of online and offline initiatives, propose solutions and track progress to improve sales & profitability​

• Ability to manage and monitor brand of service, handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints ​

• Ability to practice ethical and legal standards of the profession

• Ability to analyze store profitability and implement cost optimization measures to maximize productivity​

• Ability to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiency

• Ability to benchmark retail practices and relationship building with mall partners, affiliates​ and professional organizations/partner schools.

• Ability to delegate tasks, can train and coach selling techniques/functional skills and engage team to maximize productivity & can sustain team motivation.

WHAT WE LOOK FOR:

• Candidate must possess at least a Bachelor's/College Degree, Professional License (Passed Board/Bar/Professional License Exam), Pharmacy/Pharmacology or equivalent.

• At least 5 year(s) of working experience in the related field is required for this position.

• Preferably Assistant Manager / Managers specializing in Healthcare - Pharmacy, Sales - Retail/General or equivalent.

• 1 Full-Time position(s) available.

• Candidate MUST BE A LICENSED PHARMACIST

• Required skills: Sales management, /Sales delivery, customer service delivery, retail process management, resource and cost management, Good Pharmacy Practice.

• Must be willing to be assigned at WATSONS Balasan Iloilo

PERKS & BENEFITS

• Opportunities for career progression

• Paid vacation and sick leaves

• Internal Continuing Professional Development (CPD) programs with Continuing Professional Education (CPE) credit units/specialization for Licensed Pharmacists

• Annual Bonus

• Gratuity Pay And Retirement Plan

• Health Insurance

• Sales Incentives

• Probationary position and direct hire employment

• Service Loyalty  Award