Mandarin/Chinese Speaker

About This Opportunity

We are a leading organization operating across over 60 countries. As we deepen our engagement with Mandarin-speaking markets across Greater China, Taiwan, Hong Kong, and Southeast Asia, we are proactively building a talent pool of Mandarin-bilingual Finance & Accounting professionals.

What You'll Do

·       Handle Finance & Accounting inquiries (billing, invoices, payments, account reconciliation, financial transactions) in both English and Mandarin via phone, email, or written correspondence

·       Translate and interpret Finance & Accounting documents, reports, requirements, and communications between English and Mandarin

·       Coordinate with internal Finance teams to resolve queries and escalations efficiently and accurately

·       Support accounts payable/receivable, month-end close activities, and financial reporting tasks

·       Maintain accurate records of client interactions, transactions, and supporting documentation in compliance with financial procedures and data privacy standards

·       Assist in Quality Assurance and continuous process improvement initiatives within Finance & Accounting operations

·       Research and compile business, financial, and technical terminologies to support translation quality and team capability

·       Support cross-training on ERP and financial systems (e.g. SAP, Oracle) and other tools as required

·       Contribute to bilingual capability development through coaching or language support activities

·       Perform other Finance, Accounting, and language-related tasks as assigned

What You'll Need

·       Fluent in both English and Mandarin (spoken and written) — essential for this role

·       Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred; undergraduates with strong bilingual proficiency are welcome to apply

·       Experience in Finance & Accounting, Shared Services, Customer Service, or BPO environments is an advantage

·       Knowledge of billing, accounts payable/receivable, or general financial processes is a plus

·       Proficient in MS Word, MS Excel, and MS PowerPoint; knowledge of ERP/financial systems (SAP, Oracle, etc.) is advantageous

·       Strong analytical, problem-solving, and attention-to-detail skills

·       Ability to work collaboratively across multicultural and cross-functional teams

·       Willingness to work flexible schedules including shifting arrangements as required

·       Experience with translation tools or bilingual service desk environments

·       High attention to numerical accuracy and ability to manage multiple priorities under pressure

·       Comfortable working in a fast-paced, globally distributed service environment

What's In It For You

·       Competitive compensation with performance bonus and language premium

·       Comprehensive health coverage and life insurance from Day 1

·       Hybrid working arrangements

·       Inclusion and diversity initiatives

·       Recognition incentives, trainings, and retirement plan plan