UK Financial Collections | Virtual Hiring Process | Quezon City Site

We are currently hiring for two roles: UK Financial Collections Specialist and UK Financial Customer Service (Production Agent).

UK Financial Collections Specialist

• Location: Eton Centris, Quezon City (100% onsite)

• Schedule: Shifting (UK time)

• Salary: Up to PHP 29,500 basic + PHP 2,400 allowance (depending on experience)

• Employment Type: Voice

Qualifications:

• At least High School graduate (old curriculum), Senior High School graduate, or completed at least 2nd year in college

• Mandatory: At least 1 year of UK banking, finance, or credit card collections experience (e.g., motor/vehicle/asset finance, property or mortgage loans; insurance not included)

• Strong negotiation skills with assertive communication

• Knowledgeable in collections and comfortable dealing with international customers

UK Financial Customer Service (Production Agent)

• Location: Eton Centris, Quezon City (100% onsite)

• Schedule: Shifting (UK time)

• Salary: Up to PHP 26,000 package (depending on tenure as an agent)

• Employment Type: Voice

Qualifications:

• At least High School graduate (old curriculum), Senior High School graduate, or completed at least 2nd year in college

• 1–2 years of US or UK banking/financial account experience in a contact center

• Experience in banking, collections, fraud, underwriting, payouts, or similar roles

• Strong problem-solving skills with assertive communication

• Knowledgeable in customer service and comfortable dealing with international customers

• Preferred: Exposure to UK or US banking, especially in loan origination or motor financing

Interview Process:

• Initial Interview

• Assessment

• Final Interview

Note: No remote work available.