Branch Manager - Urdaneta
The Branch Manager is responsible for overseeing overall branch operations, driving sales growth, ensuring regulatory compliance, and leading branch staff to deliver excellent customer service while meeting business targets.
Key Responsibilities:
Manage daily branch operations, including staffing, budget, sales, and service targets
Lead and motivate branch personnel to maintain a productive work environment
Implement strategies to increase customer acquisition and branch funds
Ensure compliance with banking regulations and internal policies
Monitor branch performance and implement improvements
Handle customer inquiries and escalations
Coordinate with regional and head office teams to support organizational goals
Qualifications:
At least 5 years of experience in retail banking management
Strong knowledge of banking operations, products, and regulations
Proven leadership, communication, and analytical skills
Track record of achieving sales and service targets
Strong commitment to customer service and teamwork
What We Offer:
Competitive salary and yearly increase
Generous bonus scheme on top of usual 13th month pay
Annual Profit Sharing
A Retirement Plan among the best in the industry
Birthday leave on top of the usual vacation, sick, and emergency leaves
Comprehensive health insurance
Life Coverage Benefit
Opportunities for career growth and professional development
Medicine Allowance
Eyeglass Expense Reimbursement·
Employer questions
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a branch manager?
- How many years of retail management experience do you have?
- Do you have experience working in a business banking environment?
- Do you have customer service experience?
Company profile
The Philippine Trust Company, also known as Philtrust Bank, is one of the oldest private commercial banks in the country. Founded on October 16, 1916, its history parallels the growth of contemporary Philippine Banking System. Known for its conservatism, it has acquired and enjoyed public confidence and reputation for reliability and efficient service throughout the years. Our banking services offered are : Checking, Savings and Time Deposits, Money Market Placements, Business Loans, Transfer of Funds and Collection, Remittances, Securities Investments and Safe Deposit Boxes. Our International services include : Commercial Letters of Credit, Collections and Remittances, Foreign Exchange and Foreign Currency Deposit Unit.