Allocations and Administration Assistant
Grow with Australia’s Trusted Healthcare Staffing Experts – With over 40 years of industry leadership and a people-first approach, this organization delivers tailored workforce solutions that truly make an impact.
The Opportunity
Support seamless care delivery while strengthening operational performance in a fast-growing healthcare organization, ensuring accurate client data management, efficient rostering coordination, and responsive communication that keeps services running smoothly.
Why join us?
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
“Being part of this team is rewarding because my work in rostering and administration directly supports quality care delivery while allowing me to grow in a fast-paced and supportive environment.” -Allocations and Admin Assistant, ASW Philippines.
What You’ll Do
- Maintain accurate client records, including documentation and roster details.
- Manage and update daily and ongoing staff rosters, ensuring full shift coverage.
- Implement roster changes and fill urgent, short-notice, and advance shifts.
- Provide administrative support to Care Managers and across departments.
- Send team communications and coordinate with care workers as required.
- Assist with compliance tasks, incident reports, and flag urgent case matters.
Key Criteria
- Previous experience in administration or customer service.
- Confident using phone systems, email platforms, and standard administrative tools.
- Strong ability to multitask and work efficiently in a fast-paced environment.
- Excellent written and verbal communication skills.
- Comfortable handling high-volume calls and regular client interactions.
- Willingness to work on weekends, with Tuesday and Wednesday as scheduled days off.
Work setup
- Manila (BGC, Taguig): Australian hours (7 am–4 pm PHT) with a hybrid setup once a week.
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Company profile
AS White
AS White Global (ASW) is an Australian company with headquarters in Sydney and contemporary offices spread across Vietnam, the Philippines, and Malaysia. We help organisations build their global teams and capability by providing international talent selected from the large talent pool in South East Asia. We pride ourselves on sourcing the right employees for our partners, no matter what the industry is and have years of experience doing it.
ASW is an agile company, with an independent and forward thinking Board of Directors. Since 2011, the company has grown from 50 to over 1000 employees internationally. Our agility and passion have allowed us to effectively service our growing portfolio of clients.
We are experts in providing offshored teams in the following specialisations:
Software Development
Service Desk & Infrastructure
Accounting, Finance & Admin Services
Creative & Digital Marketing
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