Call Center Agent - Cebu Site - 15K Sign-on-Bonus - Virtual process
Job Description
Answer inbound calls and provide accurate information regarding products and services
Handle billing inquiries, account updates, and technical concerns
Resolve customer issues efficiently and professionally
Document interactions and update customer records in the system
Ensure a positive customer experience in every call
Meet performance metrics such as call quality, handling time, and customer satisfaction
Salary & Benefits
₱18,000 – ₱25,000/month (voice account)
₱15,000 Sign-On Bonus for qualified Cebu hires
HMO & government-mandated benefits
Paid training and career growth opportunities
Performance incentives
Job Qualifications
At least Senior High School Graduate (SHS), College Undergraduate, or College Graduate
No Experience Needed
Minimum of 6 months BPO/call center experience is a PLUS!
Good English communication skills (verbal & written)
Willing to work onsite in Cebu
Amenable to work on shifting schedules, weekends, and holidays
Company profile
STACKph
Reliving the vision of caring and embracing employment opportunities in the IT-BPM sector here in the Philippines and Australia, a once dream was realized through the birth of STACKph, a GDV Business Services Co.
About us
STACKph, a brand name chosen to represent the abundance of right-fit talents in all areas of the metro and countryside whilst GDV Business Services Co. is the legal business name registered in Securities and Exchange Commission. The company was registered 17th January 2019 in Pasay, City, Metro Manila Philippines.
We play on a different playing field since our goal is to serve the businesses efficiently and consistently to make sure they keep on running and that is why we not only supply people, we also supply what the people inside the businesses need.
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