Customer Service Representatives
Company Information
Stockbridge Compound, Bugac Maa, Davao City
Mabini corner Araullo St., Davao City
Davao City, Davao Del Sur
8000
Website: https://www.sixelevenbpo.com/
Providing Quality Experience,
the first time, every time
We are the first Davao-Based solution-oriented contact center designed to provide quality services in Sales, Marketing and Customer Support.
We are 15 years now in the call center and BPO space with more than 3000 seats in total. We have a proven track record of success!
Job Description
Overview:
Provide excellent support by assisting customers with inquiries, resolving issues, and ensuring a positive experience.
Responsibilities:
Handle customer questions via phone, email, or chat.
Resolve complaints and escalate when needed.
Maintain accurate records of interactions.
Stay informed about products and services.
Collaborate with the team to improve service.
Requirements:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to remain calm and professional.
Basic computer proficiency.
Job Qualifications
At least 18 years old.
HS Level or College Level
With or without BPO experience, all are welcome.
Willing to be trained.
Company profile
SixEleven
SixEleven, a BPO leader since 2006, prioritizes precision and promptness in solutions. Operating from Davao, General Santos, Digos, and Cagayan cities, they offer 24/7 support, integrating cutting-edge tech for streamlined operations. Their Filipino-owned center specializes in Sales, Marketing, and Customer Support, employing modern facilities and advanced technologies like interactive voice responses and CRM services. Committed to enhancing corporate productivity, growth, and profitability for technology-driven firms.
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