Encoder - Sales Associate

Job Description: 

• Sales encoding to POS (target 600 orders and above encoded daily. 1st week- minimum of 350 orders encoded daily)
• Answer inquiries or concerns via chat if needed
• Call customers to complete their delivery details, clarify about products they bought and to negotiate cancellations
• Update sales monitoring
• Review encoded orders by the end of the day to validate sales

Other Tasks as Assigned:

• Assist in various administrative duties or tasks as required by the sales department.
• Support team members in achieving collective sales goals and targets.
• Participate in training sessions and team meetings to improve product knowledge, sales skills, and customer service techniques.

QUALIFICATIONS:

• At least a high school graduate
• Tech-savvy with strong computer skills, proficient in using Google Sheets and Excel
• Must have access to personal work equipment (Laptop or Desktop)