Call Center Agent - Permanent WFH

Be part of a passionate team and create opportunities!

 

CALL CENTER AGENT (OUTBOUND)

**This position is open for WFH and ON-SITE (Batangas City)**

 

Job Description:

  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned

 

Qualifications:

  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; fresh graduates are welcome to apply

 

MUST HAVE the following equipment:

  • Hardware: Laptop/Desktop (at least Pentium processor and 8 GB RAM)
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature
  • Internet connection: Wired connection; minimum of 10 Mbps
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
     

 

So, why join us?

  • Permanent work-from-home
  • Full Time and Long Term Employment
  • Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract)
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • Opportunity for regularization and promotion
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday 
  • Training: 5 to 8 days

 

Option to choose between Probationary and Freelance Set up

  • Probationary: 13,500 - 14,500 (Package)
  • Freelance: Up to 17,600

 

WE LOOK FORWARD TO MEETING YOU!


 

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Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following languages are you fluent in?

Company profile

Information & Communication Technology11-50 employees

ConnectUs is a company that provides Virtual Professional services ranging from General Admin Duties, Social Media Marketing and Management, Graphic Design, Video Editing and even Web Development. Our aim is to provide an easy and accessible platform where entrepreneurs can partner with qualified Virtual Assistants based in the Philippines, who can help further grow their businesses.

Perks and benefits
Government Mandated Benefits

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