Solutions Designer (Business/Software Analyst)

SUMMARY OF REQUIREMENTS:

• Background in Business Analyst and Data Warehouse
• Requirements Gathering and Documentation
• Stakeholder Management and Communication
• Business Process Analysis and Improvement
• With basic understanding in tools and technologies in mobile apps (No specific tech stacks are required, as long as the candidate has an understanding of concepts in software development)
• With ability to draw and design business requirements
• Translate it to solutions designs or user requirements
• Exposure to agile delivery environment

GENERAL RESPONSIBILITIES:

The Solutions Designer shall serve as the overall technical lead for the project who defines and leads the implementation of the detailed technical solution for the project. 

DUTIES AND RESPONSIBILITIES:   

• Leads the creation of the Solution Plan (SP) coming from the high-level solution (HLS) of the Solution Architects. 
• Collaborates with the System Analyst to deconstruct the High-Level System (HLS) into detailed, actionable packages for each application within the project. Additionally, they work closely with the Project Manager (PM) and Business Analyst (BA) to clarify user requirements and ensure that the solution adequately addresses them.
• Reviews and validates the DFS with its System Analyst to ensure development is aligned with the planned solution design. 
• Consults and works with SMEs, Network support, and Security Support to ensure the solution is end-to-end. 
• Works with System Administrator and Database Administrator thru its System Analyst to setup the environment both in testing and in production - Solution Designer works with Operations 
• Support the Systems Analyst to do the necessary handover to production. 
• Leads the support teams to have technical readiness for the assign project. 
• Leads the cutover activities to deploy the project enhancements in production. 
• Leads the support team during the stabilization period after the cutover. 
• Works with the Project Manager (PM) and Service Management to monitor and address the production issues raised during the stabilization period - he/she  assists the Project Manager (PM) in the close-out of the project

FUNCTIONAL/TECHNICAL COMPETENCIES:

Systems Design, Solution Architecture, Systems Integration and Build, Methods and Tools, Requirements Definition and Management

CORE COMPETENCIES:

Teamwork & Collaboration, Accountability, Customer Focus, Communication, Innovation, Quality. 

JOB SPECIFICATIONS: 

• Education –   At least graduate with a Bachelor’s Degree in IT, Computer Science, Engineering, or any related

                   degree.

• Related Work Experience
  •  With at least 3-4 years of experience in Telecoms, IT or cloud services 
• Knowledge: Must be knowledgeable and have basic knowledge in the following:
  • SDLC process
  • Agile/DevOps process
  • Unix, Linux, and shell scripting
  • Databases and SQLs
  • Java Application
  • SOAP and REST APIs
  • Cloud Technology Fundamentals
  • Have in-depth knowledge of the principles and practices of Project Delivery and Management
  • Resource to assign must be knowledgeable or have experience in producing solutions involving the following:
    • Transaction rating and charging
    • Bill generation and settlement
    • Commissioning
    • Data extraction and report generation
    • Order taking and processing (Consumer and Corporate)
    • User interface and Portal design
    • Notification Management
    • Network provisioning both for mobile and wireline
    • Mobile call connection and routing, including inter carrier connection
    • Replenishment and voucher management
    • Receipting and Payments
    • Infrastructure upgrade or replacements
• Skills: 
• Must have above average communication skills, strong interpersonal and organizational skills.
• Must have sound problem resolution, judgment, and decision-making.
• Must have the ability to lead a small team and/or project
• Must have the ability to work independently with minimum supervision and with a cross-functional team.
• Must be adept to work in a fast-paced environment with tight SLAs.