Training Officer

Job Summary: The Training Officer plays a vital role in ensuring the efficiency and effectiveness of kitchen operations by developing and delivering training programs for kitchen staff, including line cooks, prep cooks, and other back-of-house (BOH) team members. With a strong background in restaurant management, the Training Officer ensures that employees meet company standards in food preparation, safety, quality, and overall operational excellence.

Key Responsibilities:

Training and Development:

• Design, implement, and facilitate kitchen staff training programs covering food preparation, kitchen safety, sanitation, and company SOPs.
• Conduct hands-on coaching and skills development sessions for new and existing kitchen employees.
• Develop training materials, manuals, and assessment tools tailored to BOH operations.

Operational Excellence:

• Ensure that all kitchen staff adhere to proper food handling and hygiene protocols.
• Monitor employee performance and provide additional training where necessary.
• Work closely with restaurant managers and head chefs to identify skills gaps and address training needs.

Onboarding and Orientation:

• Lead the onboarding process for new kitchen hires, ensuring they understand company values, expectations, and workflow.
• Provide continuous education on menu updates, new cooking techniques, and industry best practices.

Compliance and Food Safety:

• Ensure compliance with local health regulations and company standards.
• Conduct regular audits and training refreshers to maintain a high level of food safety and sanitation.

Performance Monitoring & Feedback:

• Observe kitchen operations and provide feedback to team members to enhance efficiency.
• Track the progress of employees and recommend further training or career development opportunities.
• Collaborate with HR and Operations to create career pathways for BOH employees.

Qualifications & Requirements:

• At least 3 years of experience in restaurant management, preferably with a strong BOH background.
• Proven experience in training and developing kitchen staff.
• Strong understanding of kitchen operations, food safety regulations, and cooking techniques.
• Excellent communication and coaching skills.
• Ability to create training materials and facilitate engaging training sessions.
• Experience in a fast-paced restaurant or food service environment is a plus.
   

Why Join The Moment Group? At The Moment Group, we are passionate about creating memorable dining experiences through excellence in food and service. As a Training Officer, you will play a crucial role in shaping the skills and careers of our kitchen team, ensuring our restaurants continue to serve the best culinary experiences to our guests.