Healthcare Customer Service Rep. (BGC Working Site)

If interested, you may now apply using this Workday link below: 

https://r1rcm.wd1.myworkdayjobs.com/en-US/R1RCM/job/Healthcare-Customer-Service-Representative--Taguig--01_R240000004188

 

About the role

We are seeking a passionate and customer-focused Healthcare Customer Service Representative to join our dynamic team at R1 RCM PHILIPPINES, INC. in Taguig City, Metro Manila. In this full-time role, you will be the friendly voice that connects patients and healthcare providers, ensuring seamless communication and exceptional customer service.

 

Qualifications & experience

  • Preferably a Bachelor's Degree holder of any course (priority will be given to graduates of Medical Allied courses)
  • With at least 2 years BPO voice experience, preferably a healthcare account
  • Ability to work in an onsite setup in BGC and flexible with graveyard and rotating shifts.

 

About us

R1 RCM PHILIPPINES, INC. is a leading provider of revenue cycle management solutions for the healthcare industry. With a strong focus on innovation and customer-centricity, we empower healthcare organizations to optimize their financial performance and deliver exceptional patient experiences. As a dynamic and growing company, we are committed to fostering a collaborative and inclusive culture where our employees can thrive.

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NOTICE: Please be informed that NO candidate seeking a job opportunity with R1 Philippines shall be required to pay any amount as a condition for employment at R1.

R1 does not authorize any third party, agency, company or individual to collect money or request any monetary arrangement in order to receive a job at R1.

 

If you are contacted by someone asking for payment, please do not respond, and contact us at PH HR - Talent Acquisition phhrtalentacquisition@r1rcm.com or report to our Ethics Point Hotline, by phone or online access  https://r1hotline.ethicspoint.com Philippines: 18.001.322.0411 or contact Compliancephl@r1rcm.com immediately".

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Our Cubao Recruitment Hub is open to process walk in applications for our QC and Taguig sites:
Address: 11th Floor, Alliance Global Tower 36th Street corner 11th Avenue Uptown Bonifacio Taguig City, Philippines 1634
Schedule: 1PM to 5PM

*Please bring 2 valid IDs and a copy of your resume.

 

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Employer questions

Your application will include the following questions:
  • Do you have customer service experience?
  • Which of the following types of qualifications do you have?
  • What's your expected monthly basic salary?
  • How many years' experience do you have as a customer services representative?
  • How many years' experience do you have as a Healthcare Representative?

Company profile

Company Logo for R1 RCM Philippines, Inc.
Healthcare & Medical5,001-10,000 employees

When you join R1, you join a global community committed to going above and beyond for our clients and their patients.

With industry-leading technology, cross-functional expertise and unparalleled opportunity for impact, we’re here to help you propel your career forward.

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