Healthcare Customer Service Rep. (BGC Working Site)
If interested, you may now apply using this Workday link below:
https://r1rcm.wd1.myworkdayjobs.com/en-US/R1RCM/job/Healthcare-Customer-Service-Representative--Taguig--01_R240000004188
About the role
We are seeking a passionate and customer-focused Healthcare Customer Service Representative to join our dynamic team at R1 RCM PHILIPPINES, INC. in Taguig City, Metro Manila. In this full-time role, you will be the friendly voice that connects patients and healthcare providers, ensuring seamless communication and exceptional customer service.
Qualifications & experience
- Preferably a Bachelor's Degree holder of any course (priority will be given to graduates of Medical Allied courses)
- With at least 2 years BPO voice experience, preferably a healthcare account
- Ability to work in an onsite setup in BGC and flexible with graveyard and rotating shifts.
About us
R1 RCM PHILIPPINES, INC. is a leading provider of revenue cycle management solutions for the healthcare industry. With a strong focus on innovation and customer-centricity, we empower healthcare organizations to optimize their financial performance and deliver exceptional patient experiences. As a dynamic and growing company, we are committed to fostering a collaborative and inclusive culture where our employees can thrive.
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NOTICE: Please be informed that NO candidate seeking a job opportunity with R1 Philippines shall be required to pay any amount as a condition for employment at R1.
R1 does not authorize any third party, agency, company or individual to collect money or request any monetary arrangement in order to receive a job at R1.
If you are contacted by someone asking for payment, please do not respond, and contact us at PH HR - Talent Acquisition phhrtalentacquisition@r1rcm.com or report to our Ethics Point Hotline, by phone or online access https://r1hotline.ethicspoint.com Philippines: 18.001.322.0411 or contact Compliancephl@r1rcm.com immediately".
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Our Cubao Recruitment Hub is open to process walk in applications for our QC and Taguig sites:
Address: 11th Floor, Alliance Global Tower 36th Street corner 11th Avenue Uptown Bonifacio Taguig City, Philippines 1634
Schedule: 1PM to 5PM
*Please bring 2 valid IDs and a copy of your resume.
Employer questions
- Do you have customer service experience?
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- How many years' experience do you have as a customer services representative?
- How many years' experience do you have as a Healthcare Representative?
Company profile
When you join R1, you join a global community committed to going above and beyond for our clients and their patients.
With industry-leading technology, cross-functional expertise and unparalleled opportunity for impact, we’re here to help you propel your career forward.
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