Cashiering Supervisor - COTABATO

Posted 24d ago

Job Description

Responsible for the direct supervision of cashiering operations, evaluation of Cashier performances and proper documentation of all cashiering functions

FUNCTIONS AND RESPONSIBILITIES

 

  1. CASHIERING OPERATIONS
  • Meets required sales for Gift Certificates (GC).
  • Checks and accounts cell card sales.
  • Ensures that all cashiers are properly trained and know all standard work procedures required in the performance of their functions,
  • Ensures that the department can efficiently handle all customer-related issues.
  • Ensures that all cashiers and baggers and information clerks render excellent and effective customer service.
  • Maintains the Customer Service counter and facilitates the Package Check-In/Out Counter.
  • Ensures the proper training of baggers. 
  • Ensures that all cashiers handle all transactions swiftly to avoid long lines while ensuring accuracy of transaction and process entries.
  • Ensures proper scheduling of cashiers; no unnecessary closing of terminals during peak hours.
  • Submits on time accurate reports and daily updating of sales registry books.
  • Ensures immediate feedback and action during POS machine trouble, breakdown and unavailability of backilnes.
  • Ensures baggers recount the items sold referring to the receipt.
  • Ensures timely preparation and submission of requests for Debit Memo for UGC and Supplier’s GC redemption.

 2.  ADMINISTRATIVE

  • Ensures the proper issuance of official receipts (OR) and ensures the availability of OR for use at the selling floor.
  • Ensures that payments collected at the store level are properly transacted.
  • Ensures proper batching and accounting of charge transaction document.
  • Orders in time and monitors Guarantor Gift Certificate (GGC).
  • Ensures the proper handling of lost and found items in the selling area.

Job Qualifications

  • Must possess at least an Associate Degree or Bachelor’s Degree in any field​
  • Preferably with at least 1 year experience as Supervisor specializing in cashiering management or its equivalent​
  • Must have above average communication and leadership skills​
  • Must be computer literate

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