Cashiering Supervisor - COTABATO
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Job Description
Responsible for the direct supervision of cashiering operations, evaluation of Cashier performances and proper documentation of all cashiering functions
FUNCTIONS AND RESPONSIBILITIES
- CASHIERING OPERATIONS
- Meets required sales for Gift Certificates (GC).
- Checks and accounts cell card sales.
- Ensures that all cashiers are properly trained and know all standard work procedures required in the performance of their functions,
- Ensures that the department can efficiently handle all customer-related issues.
- Ensures that all cashiers and baggers and information clerks render excellent and effective customer service.
- Maintains the Customer Service counter and facilitates the Package Check-In/Out Counter.
- Ensures the proper training of baggers.
- Ensures that all cashiers handle all transactions swiftly to avoid long lines while ensuring accuracy of transaction and process entries.
- Ensures proper scheduling of cashiers; no unnecessary closing of terminals during peak hours.
- Submits on time accurate reports and daily updating of sales registry books.
- Ensures immediate feedback and action during POS machine trouble, breakdown and unavailability of backilnes.
- Ensures baggers recount the items sold referring to the receipt.
- Ensures timely preparation and submission of requests for Debit Memo for UGC and Supplier’s GC redemption.
2. ADMINISTRATIVE
- Ensures the proper issuance of official receipts (OR) and ensures the availability of OR for use at the selling floor.
- Ensures that payments collected at the store level are properly transacted.
- Ensures proper batching and accounting of charge transaction document.
- Orders in time and monitors Guarantor Gift Certificate (GGC).
- Ensures the proper handling of lost and found items in the selling area.
Job Qualifications
- Must possess at least an Associate Degree or Bachelor’s Degree in any field
- Preferably with at least 1 year experience as Supervisor specializing in cashiering management or its equivalent
- Must have above average communication and leadership skills
- Must be computer literate
Company profile
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