Operation Program Manager

Private Advertiser
  • Foster a data driven culture with launch stakeholders through education and training;
  • Understand the Landscape: Deep knowledge in launch business processes, metrics, and efficiency opportunities;
  • Utilize analytical, statistical and programming skills to collect, analyze and interpret large data sets;
  • Develop, communicate and drive adoption of the launch analytics program and vision;
  • Supports aftermarket proposals for legacy military hardware requiring SAP updates including routings and labor and test readiness;
  • Help evolve our online launch processes and infrastructure for more efficient and effective commercial online launch capabilities across Microsoft;
  • Leads continuous improvement including initiatives to optimize efficiency and quality;
  • Design, implement, and lead strategic change through simplification and automation for Marketing Payments to Partners end to end processes;
  • Reporting & Analytics: Define end-to-end reporting requirements, analytics and ROI capabilities within each marketing program;
  • Monitors service delivery performance from our vendors, reviewing response times, problem logs, and trends in problems reported;
  • Educate key partners on effective project planning, project management and execution;
  • Support implementation and management of technology solutions and tools to support Operations’ evolving needs;
  • Leads aftermarket operational performance driving hardware deliveries to plan;
  • Support metrics and reporting rhythms to drive strategy execution and consistently achieve OKRs (objectives and key results);
  • Readiness – Partner, Subsidiary and BPO training.

Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a programme manager?
  • How many years of project management experience do you have?
  • How many years' experience do you have with project planning and scheduling?

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