Sales Operations Associate - Luxury Home Furnishings
Join Focus Global Inc. as a Sales Operations Associate and be an integral part of our mission to curate exquisite luxury home furnishings. In this role, you will contribute to elevating living spaces through your support in sales operations, ensuring a seamless and delightful experience for our esteemed clients.
Key Responsibilities:
- Collaborate closely with principal designers, assisting in organizing and tracking daily tasks and pending requests.
- Efficiently encode and process orders in the system, ensuring accurate and up-to-date transaction records.
- Provide exemplary assistance in showroom sales, engaging with clients, and addressing inquiries for a delightful shopping experience.
- Monitor and maintain clients' accounts and documentary files with meticulous documentation and adherence to timelines.
- Proactively manage daily tasks, monitor account progress, and ensure key deadlines are met effectively.
- Coordinate harmoniously with internal and external stakeholders to fulfill account requirements and exceed client expectations.
- Uphold and verify the implementation of Standard Operating Procedures (SOPs) related to the sales process, ensuring consistency and excellence.
What We're Looking For:
- Bachelor's Degree in any reputable business-related course, reflecting a strong educational background.
- Proficiency in MS Office applications, showcasing your ability to utilize digital tools effectively.
- Experience with Google Suites applications is advantageous but not mandatory.
- Demonstrated selling and negotiation skills, with a talent for building lasting client relationships.
- Excellent communication and presentation skills, ensuring seamless interactions with clients and colleagues.
- Highly personable and creative, adding a touch of artistry to your approach and design solutions.
- Organized and detail-oriented, meticulously managing tasks to ensure flawless execution.
- Willingness to work a 5-day week with flexibility to accommodate occasional weekend commitments.
As a Sales Operations Associate at Focus Global Inc., you will be a valuable member of our dedicated team, contributing to the creation of extraordinary living spaces. Your impeccable organizational skills and attention to detail will play a crucial role in our seamless operations. We invite passionate individuals with a flair for customer service to apply for the Sales Operations Associate position and look forward to the possibility of welcoming you to the Focus Global Inc. family.
Employer questions
- What's your expected monthly basic salary?
- Do you have customer service experience?
- How many years' experience do you have as a sales administrator?
Company profile
Focus Global Inc. is a lifestyle & retail company operating in the Philippines, Singapore, and Malaysia representing over 30 world-class brands such as KitchenAid, Coleman, Instant Pot, Tempur, B&B Italia, Ethan Allen and more. From home furnishings, kitchen systems, bathrooms to home appliances — we guarantee quality, innovation, and better home experiences. Our mission is to touch 100 million homes across Southeast Asia.
Explore our openings at focusglobalinc.com/careers or send us your resume at careers@focusglobalinc.com.
We look forward to working with you at FGI!