MIS Lead BPO
₱25,000 – ₱35,000 per month
Qualifications:
- Education: College Graduate (Bachelor’s Degree).
- Experience:
- 3-5 years in the BPO industry in banking domain.
- At least 2 years of hands-on experience in Sales Order Management.
- Proficiency in reporting and data analysis.
- Strong knowledge of Sales Order Management processes.
Position: MIS Lead
Location: Cebu City (Onsite)
Start Date: ASAP
Key Responsibilities:
- Oversee Sales Order Management processes for Retail, Consumer, or Manufacturing accounts.
- Create and maintain high-quality reports using tools like Power BI, Power Query, and Power Automate.
- Drive standardization and optimization of reporting processes.
- Collaborate with cross-functional teams to ensure data-driven decision-making.
About the Role:
Join our dynamic team as an MIS Lead! This program focuses on service delivery, encompassing order management processes and voice support. You'll play a critical role in ensuring data accuracy, standardization, and actionable reporting for operational excellence.
Employer questions
Your application will include the following questions:
- How many years' experience do you have as a Mi Lead?
- How many years' experience do you have as a customer services representative?
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