Credit and Collection Officer
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About the role
We are seeking an experienced Credit and Collection Officer to join our team at Adventure Bay Resort and Theme Park in Makati City, Metro Manila. This full-time position plays a crucial role in managing the company's accounts receivable, ensuring timely payments from our valued customers and maintaining a healthy cash flow. As a Credit and Collection Officer, you will be an integral part of our sales and finance operations, with the opportunity to contribute to the overall success of the organization.
What you'll be doing
- Proactively monitor and follow up on outstanding customer accounts to ensure timely payments
- Communicate effectively with customers to resolve any payment issues or disputes
- Maintain accurate and detailed records of all customer accounts and payment activities
- Collaborate with the sales and finance teams to develop and implement effective credit and collection strategies
- Identify and recommend solutions to improve the company's credit and collection processes
- Assist in the preparation of financial reports and analysis related to accounts receivable
- Ensure compliance with the company's credit and collection policies and procedures
What we're looking for
- Proven experience in a credit and collection role, preferably in the hospitality or tourism industry
- Strong communication and negotiation skills, with the ability to handle difficult conversations tactfully
- Excellent attention to detail and record-keeping skills
- Proficient in using financial software
- Ability to work collaboratively with cross-functional teams
- Problem-solving and analytical skills to identify and address payment issues
- Commitment to providing excellent customer service
Employer questions
Your application will include the following questions:
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Credit and Collection Officer?
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