Hub Coordinator - Operations, SPX Express (Naga 2, Camarines Sur)
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- Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
- Conducts team briefing and documents minutes of the meeting
- Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
- Creates, reviews and validates reports of the Hub
- Assists Customer Support team in call outs to solve Customer support escalations
- Implements process improvement initiatives & projects geared towards increasing Hub productivity
- Handle payment transactions and other payment processes
- Coordinates with agency coordinators in overseeing agency teams
- Other tasks related to the operations of the Hub
Requirement
- Bachelor’s Degree Holder
- At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
- Has held a leadership role preferably in a warehouse or hub environment
- Experience in payments processing or similar function
- Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
- Willing to be assigned anywhere in the designated Cluster
- Able to do shift work depending on agreed team schedules
- Must have a continuous learning mindset; able to do administrative and other tasks in hub operations
Employer questions
Your application will include the following questions:
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- How many years' experience do you have as an operations coordinator?
- Which of the following Microsoft Office products are you experienced with?
- Do you have customer service experience?
Company profile
Retail & Consumer Products1,001-5,000 employees
Sea is a leading global consumer internet company. Our businesses include Shopee, the most popular e-commerce platform in Southeast Asia and Taiwan, Garena, a leading global online games developer and publisher, and SeaMoney, one of the fastest-growing digital financial services networks in Southeast Asia.
Our mission is to better the lives of the consumers and small businesses of our region with technology. We are headquartered in Singapore and listed on the New York Stock Exchange.
Perks and benefits
Medical
Dental
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