TTEC Sta Rosa | Travel Account - Onsite Seasonal Voice Support Associate

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Seasonal Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!   

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd  Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.   

What You’ll be Doing  

Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    

During a Typical Day, You’ll  

Answer incoming communications from customers  

Connect and resolve issues with customers using voice, email and chat 

What You Bring to the Role  

Open to candidates who completed senior high school or have two years of college 

Requires 6 months of customer service or BPO experience for high school graduates 

Recognize, apply and explain your product or service knowledge  

Computer experience 

Candidates should be willing to work within Santa Rosa, Laguna 

What You Can Expect 

A seasonal account with a 3 to 5-month contract 

Supportive of your career and professional development 

An inclusive culture and community minded organization where giving back is encouraged 

A global team of curious lifelong learners guided by our company values 

Visit https://mybenefits.ttec.com/phl/ for more information. 

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