In-house Tele Collector
QUALIFICATIONS:
- Candidate must possess Bachelor's Degree in any field.
- Proficiency in Microsoft Excel and Word
- Active listening, Service Oriented, Critical Thinking
- Capable of supporting and understanding receivable systems
- Ability to communicate with internal and external clients
- At least 3-5 years work experience in the auto loan collection or in the financial industry.
DUTIES AND RESPONSIBILITIES:
- Handles and monitors in-house collection follow-up bucket of 1-30 days past due or M0 to M1; computes payment dues and pre-termination amount.
- Handles and monitors in-house collection follow-up past due or Bad Debts accounts; computes payment dues and pre-termination amount.
- Counsels clients and recommends action plans to Collection Head and ensures that appropriate responses were made to resolve customer’s concerns.
- Reconciles, analyzes history payments through Collection System and other related inquiries of assigned accounts.
- Validates information obtained vs credit files; applies collection strategy through telephone inquiry and investigation.
- Analyzes client profile, history of accounts, computes payment dues and discuss comprehensively to clients all necessary information.
- Resolves client complaints with minimal supervision.
- Documents follow-up notes, update information in Collection System.
- Prepares reports and other paper works needed.
- Performs other jobs related duties as assigned.
Company size: 101 - 200
Benefits: Allowances, Salary Increase, Annual Bonus, Incentives, Leave Credits, HMO, Life Insurance, Team Building, Holiday Paid
Work Schedule: Mondays - Fridays, 9am-6pm
You may visit our website https://www.chailease.com.ph to learn more about our growing Company.
Employer questions
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Telecollector?
- How much notice are you required to give your current employer?
- Are you willing to relocate for this role?
Company profile
https://www.youtube.com/watch?v=X-23HHz9vBw&t=0s
Chailease Berjaya Finance Corporation is a joint venture company established by Chailease group and Berjaya group.
China Leasing Company was established in 1977 and merged with CITC Company in 1995; later, change its name into Chailease Finance CO., Ltd. (CFC). CFC began Proceeding CQI (Continuous Quality Improvement) project in 1999 for better competitiveness and SOP (Standard Operating Procedure) enhancement.
Thailand, through a joint venture with the Bangkok Bank to offer leasing and installment sales for the Taiwan Business community in Thailand, to obtain manufacturing machinery and equipment. In 1992, BGPL acquired Asia Sermkij Leasing Public Company (ASK) which specializes in installment sales for automobiles and personal loans. In 2004, the shareholding structure of ASK was recognized and ASK
became the parent company of BGPL. ASK went public in Thailand on August 25, 2005 and currently has 13 branches and 9 outlets.
In 2012, Chairman Mr. Chen was awarded K.T. Lee Administration Metal by Chinese Management Association. After re-engineering, with the excellent management team, CFC continued to achieve the
substantial sales growth and the net income before tax of 2012 accounted to NTD 3.9 Billion moreover, the total asset achieved NTD 61.3 billion.
In the future, CFC will not only commit to realize the company vision but also assist the association to facilitate the Finance Company Act to be approved and to improve the mechanism of Taiwan’ financial market to enlarge the business scope and create new business opportunities in leasing industry.
Chailease Leasing Company already branch out on some parts of Southeast Asian country like Thailand, Malaysia, Vietnam, China and now here in the Philippines.