Healthcare Account | Earn up to 22k* | Parañaque Site
Apply now and be part of our ibex family! What are you waiting for?
WALK IN for faster processing:
- Visit us between 11 am - 7 pm Monday to Friday at 7/F SM City BF Paranaque, Sucat Road cor. President’s Avenue, Sucat, Parañaque City
VIRTUAL INTERVIEW at the comfort of your own home:
- Schedule: Monday to Friday
- Zoom link: https://ibex.zoom.us/j/7023071058?pwd=dTlBazdIV3grdlZrK3hWMlBOQXB5Zz09
Source of Application: Job Portal – Jobstreet
The ibex-clusives:
- Work-onsite allowance*
- Extensive HMO coverage for you and your dependents
- Non-Taxable Allowance on top of your Basic Salary
- Excellent Program Incentives based on performance
- Group Life Insurance
- 30 Service Incentive Leaves (Paid Time Off)
Responsibilities:
- Responsible for ensuring compliance with company systems, processes and procedures
- Demonstrated experience in working in a multicultural team
- Ability to provide unbiased and accurate feedback in a non-threatening way
- Delivering results: Meeting deadlines and targets, demonstrating ability to achieve despite constraints or obstacles
- High degree of problem solving & analytical ability
- Analyzing and Evaluating: reflects on information, defines the key issues and reaches logical conclusions
- Well versed in planning and coordinating and must have an excellent decision making skills
- Excellent verbal & written communication with strong customer service ethic
- Ability to work with deadlines and manage priorities with high attention to detail
QUALIFICATIONS:
- Must have at least 12 months BPO experience
- Experience in Healthcare or Collections account is an advantage
- Candidate must be K12 graduate or at least 2 years college undergraduate (without back subjects) in any field or;
- At least high school graduate with 12 months call center experience
- Applicants must be willing to work in Parañaque
- Full-Time position(s) available
- Must be willing to work in shifting schedule, weekends and holidays
- Must have average to good communication skills both written and verbal
*Terms & conditions apply
Company profile
Solutions for Global Business Needs
Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.
Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.
Capitalizing on Our Core Strengths
Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.
At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.
We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:
INTEGRITY
Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.
RESPECT
Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.
TRANSPARENCY
Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.
EXCELLENCE
Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.
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