Shared Services Associate

Posted 24d ago

About the Job

Location: Makati (PBCom Tower)
Corporate Title: R&F
Work Arrangement: Onsite


 

Our Store Operations Groupis looking for experienced professionals to join us in Makati in the role of Shared Services Associate.

As a Shared Service Associate, you will be responsible for the delivery of an assigned service line to stores & other concerned units in line within agreed SOP and SLAs.


 

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.


 

What the role will entail

  • Handle and process digital operations for online banking account opening and transactions.
  • Support store operations within the role's scope and ad hoc-related functions.
  • Process back-office transactions, such as bulk account creation and similar non-customer-facing tasks.
  • Conducts video KYC for account reactivation and maintenance.
  • Process bank certificate requests.
    

What we're looking for

  • Bachelor's Degree in any business-related course.
  • Having obtained a Master's Degree is a plus.
  • A minimum of background experience in Banking or any work-related field is preferred.
  • Has working knowledge of banking regulations, products, and services.
  • With excellent communication and customer service skills.
    

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals.
  • Opportunity to work with industry experts and be mentored by them.
  • Defined career progression paths to guide you in your professional growth.

 

To know more about us and our career opportunities, visit https://careers-page.com/eastwest-bank.

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Company profile

Company Logo for EastWest Banking Corporation
Banking & Financial ServicesMore than 10,000 employees

Company Overview

East West Banking Corporation, established in 1994, is one of the fastest-growing banks in the country today. It caters to the financial needs of consumers, middle market corporates, and the mass affluent. Through its vast network of stores nationwide, it offers a wide range of banking products and services, as well as allied financial services: non-life insurance brokerage, bancassurance, and leasing.

EastWest’s goal is to provide excellent customer service, relevant products that meet the customer needs and having the most engaged and loyal customers and employees, while providing services befitting of a world-class bank anchored on service excellence in its chosen markets.

With steadfast commitment to make "Your Dream Our Focus," EastWest continues to develop innovative products and services and alternative delivery channels that cater to the diverse and evolving needs of its clientele.

Mission

For our chosen markets

by providing them with excellent service in the delivery of integrated and innovative products, responsive to their current and future financial needs, at the best value.

For our employees

by continuously providing them with opportunities to develop their full potential and by giving recognition and rewards commensurate to their contribution.

For our community

by committing ourselves to improving the quality of life of those around us through the support for various charities and involvement in outreach activities.

For our regulators

by uncompromisingly adhering to the highest standards of business ethics and corporate governance.

For our shareholders

by managing the bank professionally and prudently to consistently achieve optimal possible returns.

Perks and benefits
Medical
Miscellaneous allowance
Loans
Dental
Vision
Car Plan for Offficers

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