Senior Customer Service Representative
₱30,000 – ₱35,000 per month
Graduate of any 4 year course
Proficient in oral and written communication (very good command of the English language)
With at least two or more years work experience in a call center
Supervisory experience handling a team specifically related to customer service
Knowledge of relevant office equipment, practices and procedures
Ability to maintain customer relations in an effective, tactful and courteous manner
Can listen to and ascertain the needs of customers
Ability to find and communicate accurate information process, policies and procedures to customers, resourceful and creative
Knowledgeable in report preparation
Hardworking, mature and reliable
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