Customer Service Representative
Qualifications:
• At least 1 year of customer service related working experience
• Excellent written communication skills, especially in the English language.
• Ability to clearly communicate, expressing requirements and expectations to a wide range of individuals
• Strong attention to detail
• Critical thinking and problem-solving skills essential.
• Basic computer skills, especially email, spreadsheets, and presentation creation software.
• Cooperative and communicative attitude with executive staff, managers, and employees.
Employer questions
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a customer services representative?
- Do you have customer service experience?
- How would you rate your English language skills?
- Which of the following languages are you fluent in?
Company profile
Next BPO Solutions, Inc. is a company formed to fill the gap left open by many Business Process Outsourcing (BPO) service providers. The Offshore Outsourcing industry has continually grown for the past few years, even surpassing the growth forecasts made by leading analysts. This is primarily due to the fact that you can lower your costs by outsourcing non- core portions of your operations. And lower costs allow you as a business owner to focus on growing your business, and concentrate on improving your core competencies. With Next BPO Solutions, you outsource not only the processes but most importantly, the key functions of your business.
Our Vision: To be the leading business process outsourcing company that provides customized business solutions.
Our Mission: To provide customized outsourcing solutions designed around our clients’ needs so as to help them achieve their organization’s growth goals and objectives, and in doing so create long-term and satisfying employment and career opportunities for our constituents.
We also seek to be the employer of choice among the outsourcing companies in our area and market sector. Our employees are not just resources, they are our talent and your talent, providing important contributions to the achievement of your company’s goals. As an employer of choice, we make sure that our employees are not only well paid and share our values, but that they also understand and are engaged in your company’s vision and mission.
Next BPO Solutions is a member of the Business Processing Association of the Philippines (BPA/P).
History
Next BPO Solutions, Inc. was incorporated in July 10, 2009. From its humble beginnings, it is now enjoying continued growth and is providing services to high value clients in Asia-Pacific, Europe and North America.