Inside Sales Coordinator - Work From Home
Inside Sales Coordinator
Job Type: Full Time
Location: Remote
Reporting to: Inside Sales Team Lead
Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams.
From there, we have established ourselves as a global influence with offices in Toronto, Vancouver, Los Angeles, Sydney, and Manila. While the travel industry endured major challenges, our strong foundations allowed Goway to forge ahead. We continually innovated, invested in new technology, and challenged the status quo.
Still owned and operated by Bruce, with the support of his leadership board, our mission has always been to help our clients realize their travel dreams. Today, we are an industry-leading, global travel company with over 600 employees. Our team of experts utilizes cutting-edge technology to tailor-make 4 and 5-star travel experiences in over 100 countries around the world.
At Goway Travel, we're not just a company; we're a family of dreamers and doers, inspired by our founder’s incredible journey. He didn't just follow a career path; he followed his heart, and in doing so, he built a company that helps others follow theirs.
If you’re passionate about travel and innovation, we invite you to be a part of our exciting journey!
The Role:
As an Inside Sales Coordinator, you are the backbone of our sales team! You'll manage our Salesforce database, oversee our GowayPro loyalty program, and provide essential support with monthly accounting and agent inquiries. You’ll also create compelling PowerPoint presentations for our Account Managers, handle payments, and assist in budgeting for trade shows. Build lasting relationships with our top VIP agents and drive communication between sales and reservations to elevate service quality. From promotional program execution to managing Gowayagent.com, you’ll play a central role in our success.
Key Responsibilities:
- Overall management of the Goway database in Salesforce
- Oversee the GowayPro loyalty program and assist with agent inquiries & process monthly accounting
- Assist with PowerPoint creation for Account Manager use
- Processes payment requests with Goway Accounts for show invoices, once approved by sales DOS
- Monthly reconciliation of trade show budget planner as provided by DOS
- Retain and manage business relationships with top VIP agents alongside the designated Account
Manager. - Act as a communication conduit between the Account Managers and reservation managers to define
service enhancement opportunities - Create and execute promotional programs; provide promotional materials for agency partners
- Manage Gowayagent.com
- Performs other duties and assists in all areas, as assigned
Required Skills and Qualifications:
- Experience in a similar role – travel industry preferable
- Strong organizational, communication and detailed orientated
- Able to multitask and work independently
- Detail Oriented, team player with ‘roll up your sleeves’ attitude
- Proficient in using Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Have solid written and spoken English skills
- Has a positive attitude.
- Experience in Salesforce or other CRM preferred
The Goway Advantage:
At Goway Travel, we’re more than just a company—we’re a close-knit family that values inclusivity, diversity, and innovation. Here, you won’t just be working with ordinary travel packages. Instead, you’ll have the chance to connect globetrotters with some of the most exciting and unique destinations around the world.
We offer a competitive salary with added support incentives, and we believe in taking care of our team with paid personal days and birthdays off. Plus, we provide RRSP employer matching and ongoing training to help you stay ahead in the industry. Our comprehensive health benefits package ensures you’re well-supported, and we offer opportunities for discounted worldwide travel.
You’ll also have the chance to grow within the company, working with diverse teams in different locations and building a rewarding career with us.
How to Apply:
If you want to be part of an innovative and results-oriented team and work alongside supportive and knowledgeable staff, we encourage you to apply to Goway today and help us deliver the world to the Globetrotters in our midst. Let’s grow together. Click Apply Now today!
*All candidates will be afforded equal opportunity through the recruiting process, but please be advised that only those candidates selected for interviews will be contacted.
Please note: Goway Travel will never reach out to you on WhatsApp to proactively recruit you for any kind of work. We will also never ask you to create an account or install an app during recruitment. If you receive a message of this nature, please disregard and block the sender, and report it to Goway.
Employer questions
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- Do you have previous invoicing experience?
- How many years' experience do you have as a sales coordinator?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?
- Which of the following Customer Relationship Management (CRM) systems do you have experience using?
- Do you have reconciliations experience?
Company profile
Company History
Goway Travel, operating since 1970, has been providing unforgettable travel experiences for travellers from all walks of life. We are North America's leading travel provider to Australia & the South Pacific, Asia, Africa & the Middle East, Latin America & Antarctica and the world’s most Idyllic Islands.
Privately owned, we have a global presence with our head office in Toronto and branches in Vancouver, Los Angeles, Sydney and Manila which employ over 250 specialist staff.
What the company does
We offer a wide choice of travel ideas, ranging from fully independent travelling, to escorted tours and adventure touring for the more adventurous trekker. Our vast product range is reflected in the strength of our stand-alone brands: GroupsOnly, Special Events by Goway, AfricaExperts, Asia by Goway, IslandsEscapes, Latin America, GowayAir, AdventuresIncorporated and Holidays of a Lifetime.
The strength of Goway has always been our staff and our commitment to customer satisfaction.