BPO Team Leader ( Lipa, Batangas )

VCC Link, Inc.
Makati City, Metro Manila
Supervisors/Team Leaders (Call Centre & Customer Service)
Full time
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Posted 2d ago

The Team Leader is responsible for the solid overall workforce and client management and will take full ownership on supervising and motivating team members.

Who are we looking for?

  • Candidate should have at least 2-3 years of solid experience in coaching, team, performance and client management.

  • Experience in handling content moderation is preferred.

  • An outstanding Team Leader who will be a role model to his/her direct reports.

  • Should display deep knowledge in the principles of operations management.

  • Good stakeholder management skills.

  • Must have excellent communication skills both spoken & written.

  • Must be flexible (predominantly night shift).

  • Willing to be assign in Lipa, Batangas, an onsite work setup.

"We request your consent to collect, process, and share your personal data with our hiring clients for application purposes, in accordance with the Data Privacy Act of 2012 of the Philippines. Your information will be handled confidentially and used solely for the recruitment process. By proceeding with this application, you acknowledge and agree to our data privacy policy"


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Evening
    • Tuesday: Evening
    • Wednesday: Evening
    • Thursday: Evening
    • Friday: Evening
    • Saturday: Evening
    • Sunday: Evening
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 30 December 2024
  • Expected salary: ₱40,000 - ₱45,000 per month

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Company profile

VCC Link, Inc.

Human Resources & Recruitment51-100 employees

VCC Link, Inc. was established in 2004 primarily as a firm that offers solutions to offshore and outsourcing companies, addressing business needs such as the supply of quality workforce, customer service training, and turnkey solutions set up.

Champion contributor for the Philippines Information Technology and Business Process Management (IT-BPM) sector, VCC Link has now focused on providing recruitment solutions to the outsourcing industry.

Multi-award-winning, VCC Link provides top-tier solutions to its Fortune Global 500 clients. We offer bespoke, agile, and efficient strategies to help fulfill your workforce needs across all functions in corporate, consulting, operations, and technology verticals.

With over 8,000 life-changing career opportunities served, VCC Link is a professional partner to job seekers looking for career advancement. We support, with compassion, employment opportunities to fresh graduates, supervisors, top-level management, and C-Suite decision-makers.

Our goal: to spark the flow of 100,000 improved lives through better jobs by 2030. Empowering lives since 2004, this is what we do.

IT Infrastructure, Automation, and Data Analytics Hiring

We specialize in supporting roles for Information & Technology Demand with almost every technology covered with unrivaled candidate placements for different IT Verticals such as ERP roles, Software Development and Automation, Data Analytics, Database Management, IT Support Infrastructure, and so much more. Our consultants are industry specialists with in-depth understanding of the IT job market. With passionate expertise, we provide excellent IT hiring experience.

BPM Operations, Corporate & Consulting Solutions

We augment the gap of our client’s hiring needs by providing quality candidates through a process that we have professionally designed. We deliver highly qualified talents in the areas of Finance and Accounting, Human Resources, Training and Development, Digital Marketing, Legal and Compliance, Facilities and Engineering, Supply Chain, and Risk Compliance – servicing multiple Industries from E-Commerce, FinTech, Social Media, Travel, Healthcare, Insurance, Manufacturing and a lot more. Here at VCC Link, we provide only the best among the best of talents.

BPO Expert and Multilingual Hiring

Several industries like Healthcare, Travel, Finance, Sales, and Telecommunications, are in need of diverse support. At VCC Link, our BPO Expert Team is committed to continuously forecast and match applicants’ expectations with what our multinational clients can offer. Through innovative sourcing methods, we not only help candidates land jobs - we empower our clients by providing them access to a workforce of high caliber.

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